Call Centre Agent at Conexus (2004-10 – 2005-02)
- Selling Insurance Policies
- Quoting for Clients
- Administration Assistance duties
Broker's Personal Assistant at GM Financial Services (2005-03 – 2005-11)
- Administration work - date capturing, marketing new business and renewals of policies
Claims Consultant at ABSA Insurance Limited (2005-02 – 2009-01)
Houseowner's Insurance (Short Term Insurance Claims)
- Register claims on system
- Determine if claims are valid or invalid
- Advise clients regarding their claim status
- Appoint Service Providers/Assessors/Loss Adjuster for relevant claims
- Update claims Estimate and status on system
- Making follow-ups with Service Providers for submission of quotes and reports
- Repudiate or approve a claim according to the Assessor's/Loss Adjuster's recommendations
Claims Consultant at ABSA Insurance Limited (2009-03 – 2009-06)
Houseowner's Insurance (Short Term Insurance Claims) - Non-Permanent Position
- Register claims on system
- Determine if claims are valid or invalid
- Advise clients regarding their claim status
- Appoint Service Providers/Assessors/Loss Adjuster for relevant claims
- Update claims Estimate and status on system
- Making follow-ups with Service Providers for submission of quotes and reports
- Repudiate or approve a claim according to the Assessor's/Loss Adjuster's recommendations
Claims Consultant at ABSA Insurance Limited (2009-07 – 2010-05)
Houseowner's Insurance (Short Term Insurance Claims) - Contract Position
- Register claims on system
- Determine if claims are valid or invalid
- Advise clients regarding their claim status
- Appoint Service Providers/Assessors/Loss Adjuster for relevant claims
- Update claims Estimate and status on system
- Making follow-ups with Service Providers for submission of quotes and reports
- Repudiate or approve a claim according to the Assessor's/Loss Adjuster's recommendations
Claims Consultant at ABSA Insurance Limited (2010-05 – 2010-06)
Houseowner's Insurance (Short Term Insurance Claims) - Crisis Centre
- Clearing all outstanding claims on system
Claims Consultant at ABSA Insurance Limited (2010-06 – 2011-07)
Houseowner's Insurance (Short Term Insurance Claims) - Permanent Position
- Register claims on system
- Determine if claims are valid or invalid
- Advise clients regarding their claim status
- Appoint Service Providers/Assessors/Loss Adjuster for relevant claims
- Update claims Estimate and status on system
- Making follow-ups with Service Providers for submission of quotes and reports
- Repudiate or approve a claim according to the Assessor's/Loss Adjuster's recommendations
- Authorize/process payments
Office Administrator at Thembridge Support Services (2015-03 – 2016-07)
Service Provider
- Administration duties
- Create quotations and reports for Insurance Companies according to inspection reports
- Deploy team leaders for repairs
- Update CRM Portal System
- Inspect new claims when necessary
- Attend to queries and outstanding invoices and quotes
- Project coordinator for 4-Sure Standard Bank Limited under Plumbing and Building claims
Office Administrator at Board Corner Enterprise (2017-02 – 2019-02)
Service Provider
- Administration duties
- Create quotations and reports for Insurance Companies according to inspection reports
- Deploy team leaders for repairs
- Inspect new claims when necessary
- Attend to queries and outstanding invoices and quotes
Office Claims Administrator at Brush Projects CC (Present)
Service Provider
- Administration duties
- Create quotations and reports for Insurance Companies according to inspection reports
- Deploy team leaders for repairs
- Inspect new claims when necessary
- Attend to queries and outstanding invoices and quotes
- Update claims on Standard Bank system (4-Sure Desktop, Old Mutual Symbility system, Nedbank and ASBSA portal systems)
