Fleet administrator- customer care services
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I am computer literate. I currently work as a fleet administrator at cartrack. I have experience in dealing with customers, telephone and email techniques . Educational background: I have a bachelor degree in media studies, administration management certificate. I am always ready and willing to learn, im a fast learner.
Generic management learnership - 18 months program - worked as tech scheduler for 14 months and a quali assessor for 5 months. Permanent position as a fleet administrator for SATF at Cartrack .
· Gathering and analyzing information.
· Analyzing events that impact on a business and its competitive environment.
· Complying with organizational standards.
· Motivating an individual or team.
· Negotiating in a work situation.
· Understanding the role of business strategy as it applies to junior management.
· Managing the budget within a specific area of responsibility.
· Applying management principles and practices within a specific area of responsibility.
· Managing work unit performance to achieve goals.
· Behaving ethically and promoting ethical behavior in a work situation.
· Demonstrating understanding of the consequences in a work unit of HIV/AIDS.