Pertunia Manyeke
Service Consultant at Capitec Bank
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About
A hard-working and passionate professional, I am a highly organized and reliable individual who thrives in a dynamic environment. I excel in high-pressure situations, take initiative, and manage difficult scenarios efficiently. With strong communication and leadership abilities, I am dedicated to making meaningful contributions to any team or organization I work with.
My ability to analyze situations, resolve conflicts, and meet clients' needs makes me an ideal candidate for customer-focused roles.
Experience
Service Consultant at Capitec Bank (2014-05 – 2024-09)
- Loan review and assessment
- Issuing of credit
- Assisting management with administrative tasks and client inquiries
- Staff planning and coordination
- Customer relations and service excellence
- Ensuring compliance with company policies
Administrator at Expanded Public Work Programme (EPWP) (2012-01 – 2014-03)
- Managed filing and documentation processes
- Compiled monthly reports for management
- Answered calls and directed inquiries
- Managed the manager's calendar and appointments
- Coordinated administrative support for various projects
- Ensured efficient office operations
Cashier at Pick n Pay Family Supermarket (2010-06 – 2010-08)
- Collected payments from customers
- Processed returns and refunds
- Managed cash ups and register reconciliation
- Assisted customers with inquiries and product information
- Ensured proper item scanning and pricing accuracy
- Maintained a clean and organized checkout area
Education
Bachelor of Business Administration in Business Administration – Heriot-Watt University, CTI (2011)
NQF Level 5 Certificate in Banking in Banking – Cornerstone (2021)
Grade 12 in General Education – Hoërskool Frikkie Meyer (2008)
