Peter Hows

Peter Nzenwa Okonkwo is an aspiring IT Specialist and Chief Marketing & Sales Representative Manager, with a strong foundation in sales, administration, and installation. He holds a Computer Skills Certificate and is on the verge of completing his Networking Technician qualification. With over five years of hands-on experience as an installer, help desk assistant, salesperson, and driver, Peter has honed a diverse skill set in IT, customer service, and operations.

He is driven by his goal to contribute meaningfully in the IT and business fields, leveraging both his formal education and field experience to deliver exceptional results. Self-motivated, goal-oriented, and with a strong leadership potential, Peter thrives in dynamic environments and is passionate about empowering others through his knowledge.

Driver at Road Trip (2019-01 – Present)

• Safely transporting passengers to designated locations.
• Ensuring the vehicle is in good condition and properly maintained.
• Managing customer requests and maintaining a positive client relationship.
• Maintaining accurate records of trips and transactions.
• Ensuring timely arrivals and departures.

Driver at Traset Health (2017-01 – 2018-12)

• Ensuring the safe delivery of goods and passengers.
• Performing regular vehicle maintenance checks.
• Adhering to road safety and traffic regulations.
• Providing exceptional customer service and addressing client needs.
• Completing all necessary paperwork related to deliveries.

Salesperson at Real Hair Factory (2016-01 – 2017-12)

• Receiving and processing customer payments.
• Managing deliveries and following up with clients to ensure satisfaction.
• Maintaining accurate sales records and reports.
• Providing product information and advice to clients.
• Assisting in inventory control and restocking items as needed.
• Ensuring high levels of customer satisfaction and resolving inquiries.

Help Desk Assistant at Lula Way Job Centre (2015-05 – 2016-01)

• Providing technical support to clients over the phone and email.
• Troubleshooting and resolving customer issues related to services.
• Assisting with software and system installations.
• Documenting and tracking customer queries and resolutions.
• Coordinating with technical teams to resolve more complex issues.
• Offering general administrative support as needed.

Installer at Super Dealer Multichoice, Nigeria (2009-07 – 2012-01)

• Installing and configuring satellite TV equipment for clients.
• Providing technical support and troubleshooting services.
• Ensuring timely and accurate installations in line with customer specifications.
• Documenting and reporting service delivery metrics.
• Managing equipment inventory and ordering necessary parts.
• Ensuring customer satisfaction through prompt service and problem resolution.

Networking Technician – Boston City Campus and Business College

Computer Skills Certificate – Mary Vale Public Learning Centre