Phabwey Litabe
IT
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About
Results-driven IT graduate with hands-on experience in IT support, system configuration, and network troubleshooting. Skilled in Python automation, SAP ERP fundamentals, and cloud technologies (AWS & Azure). Proven ability to resolve technical issues, support end-users, and improve system efficiency. Seeking a Junior IT/System Administrator role to contribute to reliable and secure IT operations.
Experience
Freelance IT Support Technician at Self-Employed (2022-01 – Present)
Provided comprehensive IT support including operating system installation, application configuration, and network setup for multiple users
- Installed and configured operating systems, applications, and network setups for multiple users
- Diagnosed and resolved hardware and software issues, improving system uptime and performance
- Provided end-user technical support, ensuring efficient issue resolution and user satisfaction
- Maintained system performance through regular updates, troubleshooting, and optimization
Education
Bachelor of Information Technology in Business Systems – IIE Rosebank College (2023-01 – 2025-12)
Higher Certificate in IT Support Services – IIE (2022-01 – 2022-12)
National Senior Certificate – Secondary School (2017-12)
