Phebi Bahula

Experienced Senior Receptionist adept in front-desk operations, specializing in membership management, conflict resolution, and enhancing member experience through collaboration with personal trainers.

Sales Consultant - Planetfitness (Menlyn) - Menlyn

(2024-12 - 2025-09)

• Generate leads through cold calling, networking, social selling, and CRM management
• Conduct client interviews for needs assessments and tailored solutions
• Deliver engaging product presentations and technical demos
• Expert in closing deals, handling objections, negotiating terms, and finalizing contracts
• Manage client relationships to enhance loyalty, secure renewals, and drive referrals
• Consistently exceed sales targets and key performance indicators

Senior Receptionist - Planetfitness (Centurion Gate) - Centurion Gate

(2025-11 - 2026-04)

• Front Desk Management: Greeting clients/visitors, handling phone systems, overseeing security access
• Administrative Leadership: Training and supervising junior staff, creating schedules for year-round coverage
• Scheduling & Logistics: Managing calendars, booking rooms, coordinating travel and catering
• Records & Reporting: Updating databases, maintaining logs, generating usage reports
• Office Operations: Ordering supplies, managing inventory and equipment, liaising with building management
• Security & Compliance: Enforcing safety protocols, managing visitor badges, overseeing emergency procedures

Matric (Grade 12) - Tsako Thabo (2019-01 - 2022-12)