Pheto Ramoshaba

Am an expert in Business and Sales Management with 9 years experience in sales industry. Working hand in hand with clients to grow their businesses and making sure that their needs are meet. Am a strong believer in ethics, morals, truth and excellent quality. Seeking opportunities in government sector to serve my kills and utilize my experiences.

Learnership - Nedbank

(2014-01 - 2015-12)

• Teller- Assisting clients with deposit and withdrawals into their preferred account. Customer service representative within the bank.
• Enquiries -Solving Clients enquiries within a given turn around time and providing foundational experience in clients interaction

Teller and Enquiry - Nedbank

(2015-01 - 2017-12)

• Assist customers with routine financial transactions and provide basic customer services at the bank.
• Handling of cash and negotiable instruments, process deposits, withdrawals and other transactions and answer customers questions.
• Assist in promoting bank products and services by referring customer to appropriate business partners.
• Assist supervisor in daily branch operations.

Small Business Manager - Nedbank

(2017-01 - 2022-12)

• Be primary point of contact for clients by being accessible according to Nedbank clients service strategy.
• Analyses customer satisfaction survey results to identify problems.
• Conduct regular portfolio review with clients to ensure optimum value and retention.
• Identify potential new clients through prospecting to increase client base and grow market share.
• Interviewing and pre- application credit assessment for business clients.
• Building effective relationship with internal stakeholders through communication and networking as determined by client needs.
• Cross sell other Bank products.

Sales Manager - Peji Wealth

(2022-01 - 2023-12)

• Ensure company sales and objectives are meet.
• Build effective relationship with both staff and clients to continuously improve satisfaction surveys.
• Increase acquisition, retention, multiple products expansion and loyalty to the brand.
• Ensuring that orders and payment are done to the right suppliers.
• Implementing operational plans in line with agreed business goals through sales.
• Develop and implement risk mitigation processes to assess, mentor and coach.

Matric - New Era College (2008-12)

BSc - Water and Sanitation - University of Limpopo

Banking Services Advisor - Milpark (2014-12)