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Phillipine Maleka

Phillipine Maleka

Ecommerce dashboard controller/Order processing

Talent
Pretoria, City of Tshwane Metropolitan MunicipalityMember since October 18, 2023
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About

I am an experienced Ecommerce dashboard and telesales controller. My day to day tasks included but not limited to the daily management of orders and customer queries. I ensured that orders were properly allocated to pickers for efficiency and made sure that the packers boxed all orders correctly before being sent out to customers.

My skills include: 1. Problem-solving, 2. exceptional customer service, 3. Query solving, 4. Data capturing, 5. Reporting, 6. Delivery coordination, 7. Team player, 8. Communication, 9. Time management, 10. Team leading.

My experience working in a retail sector made me understand the signicance of good customer service and always go an extra mile for the company for great customer experience. I am young, energetic and have got the will to learn new things. I believe I can excel in any role I am placed in. I am currently unemployed and actively seeking employment. I am available to start immediately.

Experience

I am an experienced Ecommerce dashboard and telesales controller. My day to day tasks included but not limited to the daily management of orders and customer queries. I ensured that orders were properly allocated to pickers for efficiency and made sure that the packers boxed all orders correctly before being sent out to customers.

My skills include: 1. Problem-solving, 2. exceptional customer service, 3. Query solving, 4. Data capturing, 5. Reporting, 6. Delivery coordination, 7. Team player, 8. Communication, 9. Time management, 10. Team leading.

My experience working in a retail sector made me understand the signicance of good customer service and always go an extra mile for the company for great customer experience. I am young, energetic and have got the will to learn new things. I believe I can excel in any role I am placed in. I am currently unemployed and actively seeking employment. I am available to start immediately.

Education

I have a certificate in business administration and management

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