Pretty Shibiti
Dashboard controller
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About
Detail – oriented professional with expertise in SAP coordination and order fulfilment. Proven ability to enhance customer experience through effective call management and problem resolution. Results – driven individual skilled in managing order fulfilment and coordinating processes. Known for attention to detail and time management, with a track record of resolving issues to meet service level agreements.
Experience
Dashboard controller - Makro Woodmead - Johannesburg, South Africa
(2025-02 - 2026-07)
- Oversaw online and commercial order fulfilment
- Managing lifecycle of customer orders from digital platforms
- Tracking customers' orders in SAP
Switchboard operator - Makro Woodmead - Johannesburg, South Africa
(2026-07)
- operated multi – line switchboard to manage incoming calls efficiently
- Directed callers to appropriate departments and personnel within the organization
- Provided accurate information regarding services and store information to customers
Education
grade 12 - P.P Hlungwani high school (2017)
diploma - human resources management - Vaal university of technology (2022-04)
