Phillipine Melato

Electoral operations and fieldwork professional with experience supporting the Electoral Commission of South Africa (IEC), including Area Manager and Electoral Registration Officer roles. Experienced in coordinating voting-station operations, supervising field teams, checking documentation, safeguarding electoral materials, resolving operational issues, and communicating with staff and the public. Brings additional operational supervision, reporting, community engagement, data collection, and customer-service experience.

Holds a Computerised Basic Secretarial Diploma, Matric, and a Code B driver’s licence with PDP.

Operations Manager at LED Lighting Supply Company (2026-09 – Present)

• Coordinate day-to-day operational activities for a business supplying LED lighting products.
• Support order processing, stock coordination, and communication with customers and suppliers.
• Follow up on orders, deliveries, and operational issues to support timely service.
• Maintain operational records and assist with organising work processes and priorities.

Area Manager (Contract) at Electoral Commission of South Africa (IEC) (2026-06 – 2026-08)

• Coordinated operational activities across multiple voting stations and served as a link between voting-station teams and the IEC office.
• Supervised electoral staff and monitored readiness, attendance, compliance and completion of assigned duties.
• Coordinated the delivery and collection of election materials and communicated operational requirements to field teams.
• Resolved and escalated operational issues, checked documentation, and supported compliance with IEC procedures.
• Provided updates to IEC management and helped ensure voting-station operations were organised and ready.

Foreman at Wynberg Depot, City of Cape Town (2026-03 – 2026-04)

• Supported day-to-day depot and field operations and helped coordinate staff and work allocation.
• Monitored work progress, attendance, service delivery and operational challenges.
• Communicated issues to management and supported consistent completion of assigned tasks.

Street Sweeping Supervisor / Community Ambassador at City of Cape Town (2025-04 – 2026-03)

• Supervised street-sweeping teams and monitored attendance, punctuality, conduct and work quality.
• Inspected streets, pavements and public spaces to monitor cleanliness and identify areas requiring additional attention.
• Reported illegal dumping, service-delivery concerns, absenteeism, equipment needs and safety issues to supervisors.
• Recorded daily activities and progress, responded to community concerns, and coordinated operational follow-up.

Electoral Registration Officer at Electoral Commission of South Africa (IEC) (2023-10 – 2024-02)

• Assisted members of the public with voter-registration processes and operated voter-registration equipment.
• Captured and checked voter information and maintained accurate, confidential records.
• Safeguarded IEC materials and supported the preparation and tidiness of the voting station.
• Followed prescribed procedures and assisted with related voting-station activities.

Survey Officer / Data Collector at Statistics South Africa (Stats SA) (2022-10 – 2023-11)

• Collected, checked and maintained household and dwelling-unit information using prescribed fieldwork procedures.
• Conducted dwelling-unit profiling, listing and segmentation, and used maps to locate sampled areas.
• Communicated with households, explained survey activities and maintained confidentiality of collected information.
• Managed field materials responsibly and supported the required return of materials and documentation.

Fieldwork Operations Officer at Statistics South Africa (Stats SA) (2021-12 – 2022-07)

• Supported and coordinated fieldwork activities, team communication and progress reporting.
• Helped resolve fieldwork challenges and ensured assigned tasks and documentation were completed.
• Worked with field teams to meet operational requirements and maintain accurate records.

Sales Consultant at Telkom SA (2013-10 – 2021-11)

• Assisted customers with product, service and account enquiries and resolved complaints professionally.
• Provided basic troubleshooting, escalated technical issues and maintained accurate customer information.
• Worked toward sales and service targets in a fast-paced customer-facing environment.

Computerised Basic Secretarial Diploma – Prestige Business College

National Senior Certificate (Matric) – Phahama Secondary School