Phindile Cele

Highly organised and detail-oriented Office Administrator with hands-on experience serving as an Administration Clerk in a school environment, ensuring accurate record keeping, efficient office support, and professional interaction with parents, staff, and external stakeholders. Served as a Senior Administrator-Intern at the Department of Public Works, assisting with administrative coordination, filing and document management, data entry, and adherence to departmental policies and procedures. Complementing administrative expertise with hospitality and customer service experience, highlighting professionalism, reliability, and a strong service-delivery mindset.

Cashier / Expeditor / Cooker - KFC (UMgababa Ultra City) - UMgababa

(2023-10 - 2024-12)

• Accurately scanning items and processing customer purchases using the POS System.
• Balancing till and handling cash responsibly at all times, following cash handling procedures to avoid discrepancies.
• Coordinating the preparation and flow of food orders between kitchen staff and front counter.
• Checking customer orders for accuracy, quality, presentation, and completeness before handover.
• Preparing and cooking chicken and side products according to KFC standards, recipes, and cooking procedures.
• Operating kitchen equipment such as pressure fryers, grills, and holding cabinets safely and efficiently.

Trainee Chef - Protea Hotel Marriott

(2022-07 - 2023-07)

• Assisting senior chefs with food preparation, cooking, and presentation in accordance with hotel recipes and quality standards.
• Preparing ingredients including washing, chopping, portioning, and marinating food items.
• Maintaining high standards of hygiene, cleanliness, and food safety in compliance with hotel policies and health regulations.
• Ensuring proper use and care of kitchen equipment, reporting faults or maintenance needs promptly.

Senior Administrator-Intern - Department of Public Works

(2018-11 - 2021-12)

• Providing comprehensive administrative support to senior officials and departmental units.
• Managing and maintaining accurate filing system (both manual and electronic) in line with government record-keeping and compliance requirements.
• Capturing, updating and verifying data on departmental systems, ensuring accuracy and confidentiality.
• Preparing, processing, and tracking official documents, correspondence, reports, and submissions for approvals.
• Assisting with procurement and supply chain administration, including processing requisitions, quotations, and related documents.
• Coordinating meetings, preparing agendas, taking minutes, and following up on action items to support effective decision-making.
• Ensuring compliance with departmental policies, procedures, and public service regulations.

Administration Clerk - UMgababa Primary School

(2017-01 - 2018-10)

• Entering and updating school administrative data into systems such as SASAMS (South African School Administration and Management System)
• Providing administrative support to the school leadership team, including preparing basic reports, documents, forms, and presentations.
• Maintaining and organising both physical and electronic school records.
• Ensuring all records are accurate, up-to-date, and stored securely according to school and department requirements.
• Preparing, filing, retrieving and archiving documents as needed for audits, reporting and administrative purpose.
• Managing incoming and outgoing mails, emails and correspondence.
• Relaying messages and important information appropriately to relevant school personnel.
• Assisting in scheduling meeting appointments, and school event.

Matric Certificate - Zwelethu High School (2012)

Level 4 - Certificate in Office Administration - Office Administration - Thekwini TVET College (2016)

Certificate in Hospitality & Catering - Hospitality & Catering - NBN College (2022)