Phindile Khuboni

Motivated Marketing Host with 3 years of experience in multiple disciplines. Known for reliability, attention to detail and the ability to work effectively both independently and as part of a team. Committed to continuous growth and delivering high-quality results in fast-paced environments.

Marketing Host at Gold Reef City Casino (2023-04 – Present)

• Respond to customer inquiries via phone, email
• Resolve customer complaints and issues efficiently
• Provide product or service information and support
• Escalate complex issues to supervisors or teams
• Keep customer records and interactions up-to-date
• Offer solutions and alternatives to meet customer needs

General Assistant at Mr Price (2022 – 2023)

• Processing transactions and handling customer payments accurately and efficiently
• Ringing up sales and handling cash, credit, or debit transactions
• Managing returns, exchanges, and refunds
• Maintaining a clean and organized cash wrap area
• Providing excellent customer service and answering product queries
• Upselling and promoting sales or loyalty programs

Matric – Thulani Secondary School (2012 – 2015)

NQF Level 4 – Reflections Development Institute (2017 – 2018)