Genesys Cloud Solution Architect
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With a focus on cloud native, premise and hybrid technologies, artificial intelligence and practical applications thereof, my primary role is to collaborate and work closely with Organizations across industries, Account Executives and Channel Partners to discover, plan and engineer Genesys solutions to ensure that all business and customer experience objectives are met through the different strategies utilized, related to the customer service and experience industry.
Genesys December 2016 to Current
2020 Amazon
