Technical Support
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My favorite part of IT is the problem solving aspect. I love the process of problem solving and constantly stretching myself to learn and grow. I exercise my creativity to spin up a solution to a user's issue it gave me the flexibility to learn and practice so different skills. I constantly work on myself knowing what areas I excel in and which areas I could improve in.
Technical Support Analyst with terrific troubleshooting and excellent interpersonal skills. Well-versed in Desktop support, Windows Server, Customer Service/Help desk skills, Remote support, Network support. Implementing new software, and hardware and addressing user concerns. With in-depth knowledge of numerous software packages and operating systems, I bring attention to detail and a dedication to technical improvement to each job.
Advanced Diploma / Communication Networks
