Portia Mathebula

I excel in providing customer services, handling transactions efficiently and assisting with product queries. I've been recognized for my dedication to ensuring customers satisfaction, and my ability to handle cashier transactions with accuracy. My passion for customer satisfaction and continuous learning drives my commitment to the retail industry.

Cashier. Customer service and product knowledge at Evergreens The Fresh Market (2022-08 – 2025-06)

• Skilled in providing exceptional customer service, ensuring customer satisfaction.
• Transactions management.
• Efficient in handling cash transaction, ensuring accuracy and integrity.
• Product knowledge.
• Well-versed with store Product, assisting customers in making informed decisions. My passion for customer satisfaction and continuous learning drives my commitment to the retail industry.
• Protected customer purchases by wrapping and bagging items.
• Maximised customer satisfaction by assisting with purchase selections, locating items and promoting rewards programs.
• Handled cash, credit card, and voucher payments, maintaining accurate financial records.
• Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
• Completed daily records updates to track sales and accurate payment totals.
• Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
• Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.

Teacher early childhood development at Lady bird corner nursery school (2021-01 – 2021-12)

• Observed and assessed student performance to identify areas requiring improvement.
• Planned and implemented lessons utilising variety of teaching strategies to meet diverse student needs.

Certificates in Call center. Life skills and computer literate – MCM SOLUTIONS (2019 – 2019)

Certificate of completion in National curriculum framework – ELDA WORKSHOP (2021 – 2021)