Praise Makaba
Switchboard operator and Administrator
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About
Self-Motivated, Hardworking and highly competent switchboard operator and Administrator known for accuracy, attention to detail and suitability in driving engagement. Broad exposure in End-to-End HR function supported by Diploma in Management and Certificate in Professional Development for PA’s and Secretaries. Broad knowledge of Departmental policies (Batho Pele Principles, BCEA, OHS, PFMA etc.), with certificate of Introduction to SAMTRAC.
Experience
Receptionist ( epwp contact ended) - ALBOW Gardens Clinic: City of Cape Town
(2025-10 - 2026-02)
- Greet incoming clients
- Answering of telephones and transferring to relevant person
- Handling of emails, signing off parcels
- Ensure smooth office operation
- Schedule appointments, filling and data entry
- Ordering of stock and making sure it comes on time
- Making sure the accuracy of stock ordering
- Ensure a clean working environment
Telecom Operator - Department of Correctional Service
(2016-12 - 2023-06)
- Maintain the record-keeping and filing system of the office.
- Safekeeping Department keys in safe
- Handling departmental keys
- Recording incoming visitors in visitors’ book
- Perform office administration, switchboard, typing and filing duties.
- Deliver documents/letters into accountholders pigeonholes.
- Maintain Asset Register and report to user clerk for an update.
- Management of mail and processing
- Information management/data capturing of members.
- Human resources and procurement administration.
- Receive and record withdrawal and update register
- Taking calls and transferring to different places\components\offices
- Assisting at Registration office with filling, data entry and classifying of information
- Assisting HR with memorandums and fax to relevant stakeholders
- Writing of minutes when secretary is on leave or absent
- Assist HR with Recruitment and Selection and making sure smooth sailing ( call for shortlisting, during interview and upon selection)
- Assisting the HR component at Large as part of experiential learning and due to absence of other staff in that component.
Education
Diploma - Management - Southern Business School (SBS) (2021)
Professional Development for PA’S AND Secretaries - Cape Peninsula University of Technology (CPUT) (2018)
