Prasanthi Chetty

Dynamic Training and Development Professional with over 11 years of experience at The Beekman Group, skilled in Microsoft Excel, customer service, financial analysis, and the creation of training materials. A graduate in B.Com Marketing Management (2021), I am passionate about enhancing workforce skills and am enthusiastic about the opportunity to join your team, driving performance and innovation through strategic training initiatives. Let's collaborate to cultivate growth and success.

Training and Development Practitioner at The Beekman Group (2022-01 – Present)

Experience in designing, developing, and evaluating training materials to maintain high training standards and effectively manage skills gaps.

• Design and develop training materials
• Evaluate training effectiveness
• Manage skills gaps

Inventory Controller at The Beekman Group (2021-04 – 2021-12)

Ensuring maximum occupancy usage and updating resorts' information on online booking channels.

• Ensure maximum occupancy usage
• Update resorts' information on online booking channels

Financial Controller at The Beekman Group (2018-02 – 2021-04)

Oversaw payment and refund queries, reconciled accounts, and handled bank statements.

• Oversee payment and refund queries
• Reconcile accounts
• Handle bank statements

Support Consultant at The Beekman Group (2016-05 – 2018-01)

Handled reporting, auditing, and administrative tasks in the Reservations department.

• Handle reporting tasks
• Conduct auditing
• Manage administrative tasks in Reservations department

Reservations Consultant at The Beekman Group (2014-05 – 2016-04)

Assisted in reservations for holiday accommodation, travel services, and sales of value-added products. Emphasized on customer services and dealing with queries in a target-driven environment.

• Assist in reservations for holiday accommodation
• Manage travel services
• Sell value-added products
• Provide customer service
• Handle queries in target-driven environment

B.Com in Marketing Management – Boston Business College (2019-01 – 2021-12)

Bachelor of Laws Degree in Law – UNISA (2014-01 – 2016-12)

Bachelor of Laws Degree in Law – University of KwaZulu Natal (2011-01 – 2013-12)

National Senior Certificate – Port Shepstone High School (2010-01 – 2010-12)