IT Support Engineer | Network Engineer
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With over 15 years of dedicated IT experience, my career has been defined by a commitment to maintaining robust systems and delivering swift, effective support. My extensive background includes profound proficiency with core technologies. I possess hands-on expertise in Windows OS and Azure administration, encompassing server configuration and maintenance, VMware ESX and Hyper-V environments, M365 and backup technologies. My networking skills span LAN, WAN, WLAN, routing and switching, VLANs, and firewall management. My dedication to meticulous documentation and effective communication ensures seamless collaboration and exceptional customer service, enabling me to manage support requests efficiently and contribute positively to client relationships.
With over 15 years of dedicated IT experience, my career has been defined by a commitment to maintaining robust systems and delivering swift, effective support. My extensive background includes profound proficiency with core technologies. I possess hands-on expertise in Windows OS and Azure administration, encompassing server configuration and maintenance, VMware ESX and Hyper-V environments, M365 and backup technologies. My networking skills span LAN, WAN, WLAN, routing and switching, VLANs, and firewall management. My dedication to meticulous documentation and effective communication ensures seamless collaboration and exceptional customer service, enabling me to manage support requests efficiently and contribute positively to client relationships.
Advanced Diploma: Information Resource Management
A+
N+
CCNA 1- 4
Huawei: Security, ROuting and Switching
