Precious Mabuza

A results-driven and adaptable professional, committed to delivering excellence in all endeavors. With strong communication and interpersonal skills, I effectively collaborate with diverse teams to achieve shared objectives. Known for my keen attention to detail and proactive approach, I thrive in dynamic work environments, consistently exceeding expectations and contributing to organizational success.

Quality Assessor - Scoutnet

(2024-01)

• Listening to recorded medical insurance sales calls.
• Monitoring live interactions to assess agents performance through a system called BYC Aqua.
• Providing insights to management on quality trends.
• Ensuring that agents are adhering to company policies or standards.
• Identifying areas where agents may need additional coaching on the medical insurance.
• Maintaining daily set call targets

Sales Consultant - Clientele Life

(2020-01 - 2024-12)

• Selling legal and funeral plans to clients.
• Maintaining and growing strong client base
• Responding to complaints and service enquires
• Follow up on product issues
• Communicating with customers via platforms: Phone, chat and email
• Meeting daily, weekly and monthly targets

Financial Administrator - Umbrella Training and Development

(2018-01 - 2020-12)

• Preparing monthly budgets and cash books
• Preparing invoices to be sent out to clients
• Capture supplier invoices and inventory reports
• Assist Procurement manager with project budget and administration
• Organizing manager's traveling arrangements and office logistics
• Ensuring that all corporate accounts are billed timeously
• Controlling petty cash

Diploma - Accounting and Financial Computing - Rosebank College (2016-01 - 2017-12)

National Senior Certificate - West Ridge High School (2014-01 - 2014-12)