CoSauce Intern - MultiChoice at CSR Holdings (2026-02 – 2026-03)
Calling potential customers from leads provided, explaining products and pricing clearly, answering questions and handling pushback, closing sales and logging everything in CRM.
- Calling potential customers from leads provided
- Explaining products and pricing clearly
- Answering questions and handling pushback
- Closing sales and logging everything in CRM
- Working with team to improve results
- Target-driven work
Client Brand Ambassador - Tymebank at Edge Field Marketing (2022-09 – 2024-08)
Representing financial products in a retail environment by engaging directly with customers, providing clear communication and excellent customer support, and achieving daily performance targets.
- Representing financial products in a retail environment by engaging directly with customers
- Providing clear communication and excellent customer support
- Proactively approaching and engaging customers in-store introducing available products and services
- Explaining the product offering clearly and confidently
- Guiding the customer through a clear process of account opening
- Working towards and achieving daily performance targets
- Maintaining a professional and neat appearance
- Building respectful relationships with store staff and management
Call Centre Agent - Long-term insurance at I-talk Financial Services (2022-01 – 2022-08)
Improved sales abilities and product knowledge to provide optimal service and achieve quotas, promoted long term insurance products, and maintained advanced product knowledge.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations
- Promoted available long term insurance product and services to customers during service, account management and order calls
- Recommended products to customers and suggested other options if preferred product was unavailable
- Thoroughly explained details about long term insurance to customers
- Verified accurate responses to questions and inquiries by maintaining advanced product knowledge
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Setting payment plan and capturing customer information in CRM
Sales Agent - Field at Route Management (2021-01 – 2021-12)
Provided superior customer service, increased sales and customer satisfaction through personalized servicing, and managed the largest region for the organization.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns
- Increased sales and customer satisfaction through personalized servicing
- Managed largest region for organization from initial contact through to closing and servicing
- Negotiated pricing with vendor suppliers to fit customer budgets and generate maximum gross profit
- Identified new targets, developed new business opportunities and presented product lines to customers
Brand Ambassador - Tymebank at Edge Field Marketing (2019-12 – 2020-11)
Increased brand awareness through event marketing, demonstrations, sales and brand promotion, designed product floorsets, and communicated product information with confidence.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion
- Designed, filled and arranged eye-catching product floorsets to increase sales
- Communicated product information with confidence and educated consumers about company
- Developed recap reports to communicate competition trends, product introductions and new promotions
- Placed new and existing brand products in competitive retail locations
