Senior Service Desk Agent
Send a job offer directly to this candidate
Good written and verbal communication skills
Computer skills Microsoft office SQL SDCL Client server Web based
Decision making Time management Organizing
Work well in a team
Alteram Solutions sub contract of the City of Tshwane Municipality
2019 - 2021
IT Desktop Technician / Service Desk Agent
Install software and perform test on computer equipment and programs
Troubleshoot basic end user issues and various software applications
Merchants sub contract of Massmart
19 November 2021 - January 2023
Senior Service Desk Agent Communicating with users User quiry and handling issues
2017
Business Analyst: Software Testing Techniques
Pc Training and Business College
2014
Diploma in IT NQF Level 5
2009
