Queen elizabeth Moi

Multiskilled Consultant with versatile Banking and Customer Service Consultant with 12 years of experience in customer care, client service, banking operations, administration and general support functions. Skilled in handling customer enquiries, resolving complaints, processing transactions, maintaining accurate records, managing administrative tasks and delivering professional client service. Possesses strong communication, problem-solving, organisational and interpersonal skills, with the ability to work effectively in fast-paced environments while maintaining accuracy, confidentiality and compliance with organisational procedures.

Holds an NQF Level 5 qualification in Banking and is committed to service excellence, operational efficiency and building positive customer relationships.

Multi-Skilled Bank Consultant - African Bank - Midrand

(2014-10)

• Banking Operations and Teller Services
• Cash Handling and Transaction Processing
• Document Control and Filing

Banking Certificate - NQF5 Banking - Chartall Business College (2023 - 2024)

Certificate - Business Administration Management - Damelin (2016 - 2017)

Python Programming-Certificate - Python Programming - Deviare (2024 - 2025-03)