R Srikanth

Manhattan WMS Consultant with extensive experience in implementing, supporting, and enhancing warehouse management systems across retail, logistics, and government domains. Skilled in Manhattan Associates WMS, including WMOS and Active WMS, with strong expertise in production support, incident management, and system integration. Proven ability to handle end-to-end warehouse operations including inbound, outbound, inventory, and distribution processes.

Experienced in integrating WMS with SAP ERP and other enterprise systems, ensuring seamless data flow and operational efficiency. Strong background in SQL, testing (SIT/UAT), root cause analysis, and delivering high-stability solutions in 24/7 support environments.

Professional Summary

Experienced and results-driven WMS Consultant with a strong background in working across multiple Warehouse Management System (WMS) versions and delivering warehouse management solutions Skilled in WMS Functionality, Project / Incident / Problem / Change Management, Agile Methodologies, Data Analysis, Root Cause Analysis, Reporting, Quality Audit etc.

Experience in WMS concepts, Functional Analysis, Technical Design, Test Plan Creation, Training end users, Deployment, and production support of Client Application systems. Ability to understand client system architecture providing support for major escalations. Experienced in core WMS process management modules and rules along with integrations and configurations.

Supported integration between Manhattan Active WMS and ERP platforms such as SAP and Oracle Hands-on experience with Manhattan Active Warehouse Management (MAWM) implementation, configuration, and customization to support end-to-end warehouse operations Worked on major strategies in MAWM like Order planning strategy, allocation strategy, Cubing strategy, receiving strategy, Disposition strategy, Order strategy, putaway strategy and putaway planning strategy. Hands-on experience working in Warehouse Management Systems, Warehouse Execution Systems, and Warehouse Control Systems from the Planning Phase to Implementation and Prod Support. Proficient experience in Problem management, SDN Releases, and coordinating with Manhattan on bug fixes.

Worked with cross-functional teams on Supporting core business modules and product analysis of the WMS platform at various levels. Provided ongoing support for the Manhattan WMOS 2017 Version and Manhattan active (MA) systems, ensuring smooth design, implementation, configuration, testing and production support Expertise in API testing for MAWM and have worked with databases for WMOS versions Worked on WMS L3 Support on Change Request, Problem tickets, Root Cause Analysis, Custom enhancements, configuration & Testing Activities Performed server restarts and handled integration setup transactions with MIF, WCS, and HowTo systems Worked on IBM SCI COGNOS (Reporting Tool) for the Operations team to create customized complex reports and dashboards in all areas of WMS and have work

Manhattan WMS Senior Consultant (MAWM, MWMOS) - DSV – Global Transport and Logistics – USA

(2021-01)

• Coordinated with onsite and offshore teams to prioritize tasks, manage workload, and handle production escalations in a 24/7 support model.
• Triaged and resolved WMS production incidents (Severity 1 & 2), ensuring minimal business disruption and timely recovery.
• Provided production support for Active WMS and WMOS (2017), maintaining system performance and stability.
• Demonstrated hands-on experience with WMS, MHE (Material Handling Equipment), Middleware, and Alert Monitoring systems.
• Configured warehouse workflows covering inbound receiving, putaway, inventory management, replenishment, picking, packing, and shipping.
• Analyzed and architected solutions for critical production issues, server logs like CBS logs and SCPP logs ensuring quick resolution and long-term fixes.
• Participated in design reviews and code walkthroughs for new features and system enhancements.
• Executed regression testing for multiple SDN releases, covering inbound, outbound, integration, and shipping workflows.
• Logged and tracked defect tickets, collaborating with the Manhattan support team to resolve bugs within SLA timelines.
• Investigated and resolved inbound flow issues, performing repeated testing and root cause analysis (RCA) for critical defects.
• Conducted end-to-end (E2E) testing across warehouse processes to validate system functionality during urgent releases.
• Supported a wide range of WMS functional areas, including Yard Management, Inbound Processing, Pallet/Case Putaway, Outbound, Wave Management, Picking, Task Management, Shipping, and Inventory Control.
• Worked on MHE outbound routing and task execution flows (INT1, INT2, INT3, INT9, INT10, INT11, INT51, etc.), ensuring accurate system processing.
• Collaborated with TMS for seamless logistics and shipment execution.
• Performed SQL and PL/SQL performance tuning using indexing, bulk collect, and query optimization techniques
• Proactively monitored system alerts and performed issue resolution and continuous improvement to enhance operational efficiency.
• Worked on the integration implementation with the external systems like host and wcs.
• Worked on enhancements and extensions with Manhattan Active by performing configuration changes.
• Maintained detailed documentation of Manhattan Active WMS configuration changes, enhancements, and system modifications, ensuring proper version control and traceability.
• Tracked configuration changes across development, QA, and production environments, ensuring consistency and minimizing deployment-related issues.
• Analyzed business requirements and documented configuration updates, functional changes, and their impact on existing warehouse operations.
• Created and maintained configuration guides, technical documents, and SOPs for newly implemented Manhattan Active WMS enhancements and functionalities
• Implemented Manhattan Active WMS enhancements through configuration changes and extensions based on business requirements.

Manhattan WMS Consultant - The Foschini Group (TFG) - Cape Town, South Africa

(2015-12 - 2020-12)

• Configured, tested, and supported Manhattan WMOS 2014 in production and non-production environments.
• Implemented and supported SDN (Supply Chain Development Network) deployments, applying system fixes and enhancements.
• Developed and maintained technical design documents, test plans, and support documentation for system enhancements.
• Executed integration testing (SIT/UAT) with upstream and downstream systems to ensure seamless system interoperability.
• Supported and validated end-to-end inbound and outbound warehouse operations within Distribution Center (DC) environments.
• Collaborated with SAP (MM/SD modules) for processing Purchase Orders (POs) and shipment data across inbound and outbound workflows.
• Applied strong knowledge of Supply Chain Management (SCM) processes including Warehouse Management, Inventory Control, Shipping, and Transportation.
• Worked on Manhattan Integration Framework (MIF) to integrate and transmit inbound/outbound data between WMOS and SAP systems.
• Wrote and optimized SQL and PL/SQL queries for data analysis, issue resolution, and production support, reducing operational downtime.
• Provided production support by troubleshooting data and process issues, working closely with operations and business users.
• Managed and supported Yard Management processes, including appointment scheduling and updates through backend data fixes.
• Performed root cause analysis and implemented corrective actions for recurring production issues.
• Designed and developed automated batch jobs using Scheduler and Unix shell scripting.

Application Support Engineer - Bidvest Waltons - Johannesburg, Gauteng

(2013-06 - 2015-11)

• Designed and executed test strategies, test cases, and test scenarios for complex integration workflows across logistics platforms.
• Conducted system integration testing with SAP and downstream partner systems, including financial message formats such as MT940.
• Identified, analyzed, and resolved integration defects, working closely with development and business teams to ensure timely fixes.
• Supported User Acceptance Testing (UAT) cycles by coordinating with stakeholders, tracking defects, and ensuring successful sign-off.
• Executed backend database validation using SQL and PL/SQL, verifying data persistence and correctness during integration testing.
• Validated file-based integrations and batch processes, including file ingestion, transformation, and output verification.
• Performed regression testing post-migration to ensure stability of existing BizTalk and IIB integration flows.
• Conducted end-to-end testing across multiple systems, including SAP and third-party logistics partners, ensuring business process continuity.
• Documented test results, defect reports, and test execution summaries, ensuring traceability and audit readiness.

Information Technology Support Specialist