Radio Juno

Motivated and results-driven Call Center Agent / Admissions Assistant with experience in student recruitment, customer engagement, lead follow-up, and registrations. Worked at Rosebank College assisting prospective students and parents with applications, promoting academic programs, and converting inquiries into registrations. Proven performance in registering 110 students per year, demonstrating strong communication, sales, and relationship-building skills.

Assistant Call Center Agent / Student Admissions Consultant at Rosebank College (2023-06 – 2026-02)

• Contacted prospective students and parents regarding study opportunities and applications
• Assisted applicants through the student registration process
• Promoted college programs and provided admissions information
• Handled inbound and outbound calls professionally
• Followed up on leads and converted inquiries into student registrations
• Captured and updated student information accurately
• Supported admissions targets through recruitment campaigns
• Delivered excellent customer service and resolved applicant queries
• Successfully registered 110 students per year

Grade 12 in Matric – Bathopele Secondary School (2022)