Razia Khan

Dedicated, reliable, and detail-oriented hospitality and patient care professional with over 12 years of hands-on experience in healthcare environments. Proven track record in specialized dietary hosting, Halal compliance, and patient liaison services. Strong background in workplace safety, certified in basic firefighting and first aid, with a commitment to high standards of hygiene, patient satisfaction, and efficient service.

Hostess & Halal Hostess - Empact Group — Chatsmed Hospital

• Ensure high standards of food safety, hygiene, and strict Halal compliance for all patient meals.
• Manage direct patient meal distribution, ensuring accurate dietary requirements and preferences are met.
• Provide compassionate, daily customer-facing service to hospital patients and medical staff.
• Collaborate closely with kitchen staff and medical teams to maintain efficient, timely meal deliveries.

Patient Liaison Officer - Bidvest Catering Services

• Acted as the primary point of contact between patients, hospital staff, and catering operations.
• Monitored patient satisfaction, gathered feedback, and resolved food and service concerns promptly.
• Ensured dietary restrictions, medical menu requirements, and special requests were accurately documented and delivered.

Grade 12 Senior Certificate - Apollo Secondary School