Reason Rikhotso

Experienced Printer Technician with over 10 years of hands-on experience in the installation, maintenance, troubleshooting, repair, and support of office and production printing systems. Proven expertise servicing industry-leading brands including Canon, Ricoh, Konica Minolta, Sharp, HP, and Samsung. Skilled in diagnosing mechanical, electrical, electronic, and software faults, commissioning new equipment, performing preventative maintenance, network configuration, colour calibration, firmware upgrades, and customer technical support.

Experienced in servicing high-volume production print equipment, including Canon imagePRESS C710, Sharp MX-7500, Sharp MX-8180, and Konica Minolta AccurioPress 1100. In addition to technical expertise, has experience in mining operations as a Production Manager and MHSA Legal Appointee Supervisor, managing loading and hauling operations, ensuring legal compliance, and coordinating ore movement from the sampling area to the processing plant. A dependable, customer-focused, and results-driven professional committed to maximizing equipment uptime, improving operational efficiency, and delivering exceptional service.

Printer Technician - Dido Digital Solution

(2025-03)

• Install, configure, and commission multifunction printers and production print equipment.
• Perform preventative maintenance and emergency breakdown repairs.
• Diagnose and repair mechanical, electrical, and software faults.
• Configure network printing environments and install firmware updates.
• Replace defective components and optimise printer performance.
• Train customers on machine operation and preventative care.
• Complete technical reports and ensure compliance with service level agreements.

Production Manager – Loading & Hauling - Xivono Group

(2023-09 - 2024-11)

• Managed loading and hauling operations to achieve daily production targets.
• Served as an MHSA Legal Appointee Supervisor, ensuring compliance with the Mine Health and Safety Act (MHSA), company policies, and mine safety standards.
• Supervised loading and hauling teams to ensure safe and efficient operations.
• Coordinated the loading and transportation of ore from the sampling area to the processing plant.
• Conducted workplace inspections, hazard identification, and risk assessments.
• Ensured compliance with health, safety, environmental, and quality standards.
• Monitored equipment utilisation and operational performance.
• Led and developed teams to improve productivity and operational efficiency.

Printer Technician - Daisy Business Solutions (Canon SA)

(2022-03 - 2023-05)

• Installed, maintained, and repaired Canon office and production printing equipment.
• Performed preventative maintenance and emergency repairs.
• Diagnosed complex hardware and software faults.
• Installed firmware upgrades and configured network printing solutions.
• Performed machine calibration and print quality optimisation.
• Delivered professional technical support and customer service.

Printer Technician - Itec ITS

(2021-04 - 2022-01)

• Installed and serviced multifunction printers.
• Diagnosed and repaired printer faults.
• Conducted preventative maintenance and machine inspections.
• Installed replacement parts and consumables.
• Maintained accurate service documentation.

Printer Technician - Samsung Tshwane

(2015-09 - 2018-03)

• Installed, serviced, and repaired Samsung multifunction printers.
• Diagnosed electrical, mechanical, and software-related faults.
• Performed preventative maintenance and quality inspections.
• Replaced defective components and restored equipment performance.
• Provided technical support and customer assistance.

Bachelor of Commerce in Law - Law - Regent Business School

National Senior Certificate - Matric - Hlovani High School (2004)