Rebecca Mpho
Sales Administrator & Dispatch Supervisor
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About
I communicate in a friendly and spontaneous manner with people. I have a thirst for life and always endeavour to help myself and others towards greater aspirations and by doing so enhance my own lifestyle and the lifestyle of others. As an employee, I believe that honesty is the best policy. I am easily adaptable and can comfortably interact with people from diverse cultural backgrounds. My guide to success in life is determination, dedication and self-discipline.
Experience
Sales Administrator & Dispatch Supervisor - TT FRAGRANCES
(2008)
Promoted to Sales Administrator & Dispatch Supervisor
- Follow-up all customers' queries and suggestions
- Responsible for payment of all casual wages
- Ensure that all customers are happy with our service
- Follow-up all lead enquires
- Follow-up on active distributors and check on how their business is doing
- Contact and motivate active distributors
- Monitor and check daily cash reconciliation of Receptionist
- Carry out all credit arrangements for distributors
- Responsible for ensuring timekeeping of factory staff is adhered to
- Ensure the office is tidy and clean at all times
- Ensure all parcels are properly checked and dispatched
- Ensure the quality of parcels packed by dispatcher is up to standard
- Ensure all parcels are dispatched timeously
- Answer all the incoming and outgoing calls
- Transfer calls to relevant staff
- Deal with all customer queries due to payment, collection and deliveries
- Responsible for filing and receiving of faxes and distribution thereof
- Ensure all messages are given to relevant staff immediately on slip or by email
Education
Grade 12 - General Education - Grade 12 (Matric) (2005)
Call Centre Certificate - Call Centre - PURPOSE PURSURES COLLEGE (2006)
End-user Computing Certificate - End-user Computing - ROSEBANK COLLEGE (2008)
