Mosima Mojapelo

Customer-oriented Sales Administrator extensive 8-year background dealing with customer requests and providing quotations, stock availability and delivery date information. Experienced in resolving customer disputes and processing sales orders and contracts. Organized professional recognized for creating and implementing new, efficient methods for both inventory and shipping.

Sales Administrator - PPC Cement (Polokwane branch) - Polokwane

(2015-03)

• Ensure accurate order fulfilment
• Improve query resolution turnaround time
• Update credit controllers constantly on outstanding entries
• Maintain accurate daily, weekly and monthly records and reports of client interaction on the VA45 and saving on the COE share drive
• Identify critical issues and initiate corrective action
• Quotations (Tenders and Normal quotes)
• Order capturing and check VA05 on daily basis
• Correct pricing
• Effective communication with customers regarding their orders
• Isometrics' complaints
• Effective communication with Credit departments
• Effective communication with Inhance (Logistics)
• Annual Self Assessments
• SAP Order Capturing
• Computer Literacy

Marketing Officer - Jetline Polokwane - Polokwane

(2012-06 - 2012-09)

• Marketing for new clients in private sector and government sector

Admin Assistant - Dot Fire

(2011-03 - 2011-09)

• Responsible for outgoing and incoming mail
• Keep records of all incoming mail/correspondence (Electronically and manually)
• Receive and register all correspondence received
• Priorities all incoming mail as and when received e.g. faxes, e-mails etc
• Making follow-up of outgoing documents according to their due dates
• Take minutes during meetings
• Answering telephones
• Ensure safe keeping of confidentiality documents
• Take notes, do typing of correspondence

Personal Assistant to Senior Manager for Strategic Planning, Policy & Monitoring - Department of Health & Social Development

(2009-02 - 2009-10)

• Responsible for outgoing and incoming mail
• Keep records of all incoming mail/correspondence to the Senior Manager's Office (Electronically and manually)
• Classify documents according to the level of their sensitivity
• Receive and register all correspondence received in the Senior Manager's Office
• Priorities all incoming mail as and when received e.g. faxes, e-mails etc
• Making follow-up of outgoing documents according to their due dates
• Faxes received are delivered within one hour of receipt
• Files are closed when they are 4cm thick and maintain confidentiality
• Referral of documents
• Provision of Secretariat Services (arranging meetings, caterings, compiling and distributing minutes and making bookings for accommodation and venues
• Managing diary of the Senior Manager (making appointments, confirmations and cancellations etc.)
• Compiling the monthly claims (subsistence and travelling)
• Keeping commitment register for the Directorate
• Summarize lengthily documents to highlight the importance, urgency to target Senior Manager's attention
• Arrange and prepare trips for the Senior Manager
• Take minutes during meetings
• Answering telephones for both Offices
• Handling the overall Office Administration in Strategic Management & Policy
• Ensure safe keeping of confidentiality documents

Receptionist & Training Advisor - Boston Business College (Polokwane) - Polokwane

(2008-01 - 2008-10)

• Switchboard (answering & screening calls)
• Filing Enquiries
• Quotation
• Record minutes
• Tutoring Public Relation subjects

Diploma - Office Assistant - Boston Business College (2006-02 - 2006-08)

Certificate - Public Relation Practice - Boston Business College (Polokwane) (2007-03 - 2008-11)

Secondary Education - Multiple Subjects - Dinoto ABET Centre (2014-02 - 2014-11)