Rebecca Mpho

I communicate in a friendly and spontaneous manner with people. I have a thirst for life and always endeavour to help myself and others towards greater aspirations and by doing so enhance my own lifestyle and the lifestyle of others. As an employee, I believe that honesty is the best policy. I am easily adaptable and can comfortably interact with people from diverse cultural backgrounds. My guide to success in life is determination, dedication and self-discipline.

Sales Administrator & Dispatch Supervisor - TT FRAGRANCES

(2008)

Promoted to Sales Administrator & Dispatch Supervisor

• Follow-up all customers' queries and suggestions
• Responsible for payment of all casual wages
• Ensure that all customers are happy with our service
• Follow-up all lead enquires
• Follow-up on active distributors and check on how their business is doing
• Contact and motivate active distributors
• Monitor and check daily cash reconciliation of Receptionist
• Carry out all credit arrangements for distributors
• Responsible for ensuring timekeeping of factory staff is adhered to
• Ensure the office is tidy and clean at all times
• Ensure all parcels are properly checked and dispatched
• Ensure the quality of parcels packed by dispatcher is up to standard
• Ensure all parcels are dispatched timeously
• Answer all the incoming and outgoing calls
• Transfer calls to relevant staff
• Deal with all customer queries due to payment, collection and deliveries
• Responsible for filing and receiving of faxes and distribution thereof
• Ensure all messages are given to relevant staff immediately on slip or by email

Grade 12 - General Education - Grade 12 (Matric) (2005)

Call Centre Certificate - Call Centre - PURPOSE PURSURES COLLEGE (2006)

End-user Computing Certificate - End-user Computing - ROSEBANK COLLEGE (2008)