Teller (volunteering) - South African Post Office
(2014-11 - 2015-04)
- Receive letters and parcels
- Sell postage and revenue stamps
- Fill out money orders
- Good clients approach and service
- Helping with postal order
- COD, accepted parcels in a system put track and trace numbers, selling post office products like stamps, stationery, advertising retail stock and do stock take every month
Sales Representative / Sales Advisor - Daymon World Wide
(2015-06 - 2015-11)
- Prepare and market Vendor products
- Engage with customers regarding product
- Sharing information about the product and achieving sales
- Being friendly knowledgeable and helpful to clients
Customer Care Call centre agent - Help24 (A1 Assist) / Europ Assistance
(2015-11 - 2016-09)
- Assisting client with queries
- Dispatching staff to client for road side assistance
- Provide clients with relevant information and assistance with regards to roadside assistance and home emergency assistance
- Take essential details about the caller and the exact location, logging them onto a computer system
Case manager - Europ Assistance
(2018-11 - 2019-01)
- Assisting client with queries
- Dispatching staff to client for road side assistance
- Provide clients with relevant information and assistance with regards to roadside assistance and home emergency assistance
- Take essential details about the caller and the exact location, logging them onto a computer system
Yes programme (Librarian)
(2021-04 - 2022-12)
Volunteered from May 2022 - December 2022 after the contract ended.
- Packing the books
- Making sure that books are in the right shelves
- Responsible for IT support
- Handling MST and ITC workshops
Call Center Agent - First Assist Management
(2024-03 - 2025-10)
- Assisting client with queries
- Dispatching service providers to assist client with road side assistance
- Provide clients with relevant information and assistance with regards to roadside assistance and home emergency assistance
- Take essential details about the caller and the exact location, logging them onto a computer system
