Refilwe Chauke

Education and Training Specialist with over 10 years’ experience in the SETA environment, specialising in project and contract management, quality assurance, and skills development administration. Proven track record in managing learning interventions, facilitating compliance processes, and supporting executive leadership through strategic and operational coordination. Adept at strengthening stakeholder relationships, improving workflow efficiency, and ensuring successful delivery of sector‑wide skills development initiatives.

Contract Administrator – Rail Chamber - Transport Education Training Authority (TETA) - Johannesburg

(2018-09)

• Manage the end-to-end administration and implementation of Discretionary Grant (DG) projects, ensuring compliance with TETA policies, funding agreements, the Skills Development Act, and PFMA requirements.
• Facilitate the implementation of learnerships, skills programmes, Recognition of Prior Learning (RPL), apprenticeships, and workplace-based learning interventions in line with approved funding and skills development frameworks.
• Manage contracts for learning interventions, ensuring compliance with approved budgets, timelines, deliverables, governance requirements, and quality standards.
• Evaluate, administer, and monitor Discretionary Grant applications, coordinating project assessment, approval, contracting, implementation, claims processing, and stakeholder communication.
• Monitor the performance and compliance of DG-funded projects through workplace approvals, site visits, readiness assessments, learner verification, and project monitoring activities.
• Conduct workplace approvals and facilitate induction sessions for learners, employers, and training providers to ensure successful project implementation.
• Maintain and manage Discretionary Grant registers, contracts, payment schedules, claims, project records, and implementation reports to support accurate financial and operational monitoring.
• Assess Mandatory Grant (MG) submissions and provide technical support to stakeholders on Workplace Skills Plans (WSPs), Annual Training Reports (ATRs), and grant compliance requirements.
• Conduct ETD audits, monitor compliance, and verify learner information on the Learning Management System (LMS) to ensure data integrity, quality assurance, and audit readiness.
• Compile chamber performance reports, management reports, and DHET audit documentation to support governance, reporting, and performance monitoring.
• Facilitate stakeholder engagement, capacity-building workshops, learner mentoring, and provider support to improve project delivery and stakeholder satisfaction.
• Coordinate procurement-related activities, travel claims, and contract administration in accordance with organisational policies and PFMA requirements.

ETQA Assistant Officer - Transport Education Training Authority (TETA) - Johannesburg

(2014-12 - 2018-08)

• Supported stakeholder registration and accreditation processes.
• Coordinated workshops for providers, assessors, moderators, and QCTO programmes.
• Managed intake and evaluation of assessor, moderator, and provider applications.
• Processed learnership and skills programme data; issued Statements of Results.
• Conducted monitoring visits, workplace approvals, and desktop verifications.
• Processed travel claims and procurement‑related tasks.
• Prepared contract claims, addendums, and facilitated signing processes.

ETQA Intern Administrator - Transport Education Training Authority (TETA) - Johannesburg

(2013-11 - 2014-11)

Provided comprehensive administrative support for ETQA operations, including meeting logistics, document preparation, record keeping, and coordination of workshop and venue arrangements. Supported daily workflow and ensured smooth execution of ETQA activities.

Customer Assistant / Store Administrator & Pay Point Controller - Woolworths Sammy Marks Square - Pretoria

(2011-03 - 2013-10)

• Delivered frontline customer service and resolved customer enquiries.
• Compiled weekly and monthly rosters for cashier.
• Processed cash and card transactions during peak trading periods.
• Supported store administration and workflow coordination.
• Performed pay‑point controller duties adhering to cash‑handling standards.

Postgraduate Diploma - Project Management - Mancosa

Certificate - Project and Contract Management - Ndj Consultants (2025)

Advanced Diploma - Business Management - Mancosa (2023)

National Diploma - Occupationally Directed ETD Practices - VeryCoolIdeas (2017)

Fundamentals of Project Management - Wits Plus (2017)

National Certificate - Occupationally Directed ETD Practices - VeryCoolIdeas (2016)

National Diploma - Operations Management - Tshwane University of Technology (2012)

Certificate - Production Management - Tshwane University of Technology (2006)

Senior Certificate - Tsako-Thabo High School (2004)