Regina Molefe

Regina can keep customers happy, shelves stocked, tills managed, office clean and ready for production, tills managed and display looking beautiful. She has a "nothing is too much" attitude towards ascertaining the customers' needs and wants ensuring that all of them are met. She also knows how to develop the name and image of a business through compliance, with all company policy and procedures.

She has a strong skill of being pursuasive, As a fast learner she finds it easy to keep up to date with the companies daily work/pressure, she's able to take accountable for the prevention of stock loss including theft, damages, breakages and transactional errors. Right now she is looking to join a company where she will recieve the tools and support needed to make a big success of the role.

Sales Consultant - American Swiss

(2013-01 - 2017-01)

• Analyzing statistics
• Persuasive skills
• Understanding customers needs and requirements
• identifying prospects
• Negotiating best
• Closing a deal
• Stock taking and Merchandising.

Call centre agent - Metropolitan-life

(2017-06 - 2019-02)

• answering inbound calls
• Processing orders and payment
• handling customers complaints
• Following up on a customers complaints
• making outbound calls
• upselling and cross-selling
• conducting market research
• managing and updating customers databases

Financial Advisor - Sanlam-sky

(2021-01 - 2023-01)

• Answering inbound calls
• face to face work (field work)
• Arranging appointments with potential customers within key accounts and allocated markets.
• to update and inform customers and client public of our new products.
• Develop and maintain an understanding of the range of Sanlam products.
• Promoting products within the company.

call centre agent - ALR Telecommunication

(2023-03 - 2023-11)

• Answering Inbound calls
• Processing orders and payments
• handling customers complaints
• following up on customers complaints
• upselling and cross selling
• updating customers data base.

PACKER - City Medical

(2024-02 - 2024-08)

duration : 6 months contract

• Carefully packing stock bought or requested by customers.
• handling damaged and lost stocks
• checking the ins and out of day to day request.
• putting batches and codes
• Capturing stock on the companies system junior practitioner assistance - Mellins l'style

(2025-01 - 2025-03)

Duration: January 2025-March 2025 (holding for someone for 3months) - (3 months contract).

• Daily Admin
• Delivering health and social care to patience
• Supporing Medical Professionals during procedures
• Referring
• admitting and discharging patients
• Performing clinical observations.
• Scheduling meetingd
• managing correspondence
• Organizing files
• Ensuring accuracy and time delivery
• presentaions
• Preparation of reports

Assistance Teacher - Bagale Primary School

(2025-06 - 2025-12)

• Preparing classroom materials
• assist with Administrative Tasks such as Record keeping
• Grading
• Organising educational resources
• Brings support to Teachers in the classroom
• working directly with teachers to plan lessons or mark work.
• Monitoring behaviour
• Supervising Activities
• helping with lesson plans
• Handling Personal Errands.

Computer Course - Children On the move

(2022-01 - 2022-12)

• Ms office (Word, Excel, Outlook, Powerpoint, onenote, Access Docs, Sheets, Forma, Slide).
• Email (Mail merge, implementing filters folders, rules of optimal management).
• Spreadsheets ( Pivot table, macros, merging with databases)
• Presentation slideshows (Powerpoint, Google slides, open office impress Tableau.

learnership (Admin learnership) - Infactuation Project

(2019-06 - 2020-06)

• Preparing, organizing and storing information in paper and digital forms.
• Dealing with queries on the phone and by emails
• Managing diaries, scheduling meetings
• Arranging post and deliveries
• Taking minutes at meetings
• Typing up letters and reports
• Updating computer record using a database
• Printing and photocopying
• Ordering office supplies
• Maintaining office systems
• Liaisising with supplies.

National Senior Certificate - Saulridge Secondary School (2009-01 - 2013-12)

Economics and management Science - University Of South Africa (UNISA)