Rethabile Khetchane

Customer-focused Fashion Consultant with over years' retail experience in sales, stock management, and visual merchandising. Proven ability to meet sales targets, build strong customer relationships, and support store efficiency. Recognized for accuracy, adaptability, and teamwork, with a strong commitment to delivering excellent customer service.

Fashion Consultant - Markham

(2021-01)

• Delivered excellent customer service, achieving a consistent customer satisfaction rate.
• Supported the store in meeting and exceeding monthly sales targets by assisting customers and promoting special offers.
• Reduced stock discrepancies by 15% through accurate stocktaking and reporting.
• Ensured effective stock replenishment and visual merchandising, resulting in a 10% improvement in product display turnover.
• Handled cash and POS transactions daily with accuracy, including processing payments, refunds, and exchanges.
• Trained and supported new staff on store procedures and customer service standards.

Electrical Engineering - Electrical Engineering - Northern Cape Urban TVET College

Millwright - Millwright - Northern Cape Urban TVET College

Grade 12 - Kgomotso High School