Roshan Edwards
Outbound Telesales Agent
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About
I am very hard working and people orientated. I work well in groups and also individually. My work is very accurate and my turnaround times are excellent. I respond well to constructive criticism and respect authority, but I am also ambitious and strive to learn and grow in order to excel my skills and further my knowledge.
I would love to see myself in a managerial position one day, so that I may lead others and share with them my experience and knowledge. I have very good motivational skills and posses leadership qualities that would make me an asset to the business world. I am a fast learner and work well under pressure.
Experience
Outbound Telesales Agent - PLP (Private Label Promoters)
(2015-01 - 2017-12)
- Outbound telesales on behalf of CellC Getmore (Benefit Rewards Programme)
- Explaining and arranging CellC Getmore Benefit Rewards programme to existing CellC contract holders
- Outbound telesales on behalf of ABSA rewards (Benefit Rewards Programme)
- Explaining and arranging ABSA Rewards programme to existing ABSA account holders
Outbound Telesales Agent - The Unlimited
(2018-01 - 2018-12)
- Outbound telesales on sim cards as well as accidental death cover
- Explaining benefits of the Unlimited and arranging sim cards and accidental death cover for prospect clients
Outbound Telesales Agent - Tanqua Wealth
(2021-10 - 2023-04)
- Lead warming on behalf of King Price car insurance, Absa Idirect car insurance, Liberty Group (various products)
- Outbound telesales on behalf of Avbob, selling cash back funeral cover
- 2IC (2nd in charge) handling all team leader duties if and when necessary
Outbound Sales agent - Calden enterprises
(2023-04 - 2024-07)
- Telesales Agent on behalf of Hollard and Avbob ensuring the client gets the best information about the product and then arranging the product that suits them best
- Working mostly with funeral and life cover
Education
Matric - Silver Oaks Secondary School (2013)