BUSINESS DEVELOPMENT MANAGER - Propr - Cape Town
(2025)
Responsible for developing and managing relationships with property owners and real estate professionals, while supporting the acquisition, assessment and onboarding of residential properties within the company's managed portfolio.
- Build and maintain strong relationships with property owners, landlords and real estate agents.
- Conduct property assessments, rental and revenue analyses to determine property suitability and performance potential.
- Advise property owners on rental positioning, pricing, property readiness and revenue optimisation.
- Assess properties against operational, access, estate and body corporate requirements prior to onboarding.
- Ensure consideration of body corporate rules, estate regulations, access protocols and property-specific compliance requirements.
- Liaise with estate managers, trustees, building management and other stakeholders to resolve access and compliance matters.
- Coordinate with internal onboarding and operations teams to facilitate a smooth transition from acquisition through to property management.
- Monitor market trends and comparable properties to support rental pricing and portfolio performance decisions.
- Maintain accurate CRM records, pipeline reporting and property acquisition data.
- Support and coach team members on pipeline management, lead progression and CRM best practices.
- Develop long-term relationships with property stakeholders to support portfolio growth and retention.
AIRBNB HOSTING SERVICE SALES CONSULTANT - Host Agents - Cape Town
(2023 - 2025)
Managed the full property acquisition and sales process for residential short-term rental properties, working closely with landlords and internal property operations teams.
- Managed the full sales cycle, from prospecting and property assessment through to mandate/contract completion.
- Developed and maintained long-term relationships with property owners and landlords.
- Conducted property assessments and provided rental revenue projections and performance analysis.
- Advised owners on occupancy, pricing strategies, property positioning and rental potential.
- Evaluated property suitability for short-term rental management and identified operational considerations.
- Worked closely with operations and onboarding teams to ensure effective property handover.
- Maintained detailed CRM records, sales reports and property information.
- Managed multiple property opportunities simultaneously while maintaining accurate follow-up and administration.
- Addressed owner queries and concerns throughout the acquisition and onboarding process.
- Built strong relationships with stakeholders to support ongoing portfolio growth and retention.
RENTAL & SALES AGENT - Rawson Properties – Parklands
(2019 - 2022)
Managed residential rental and sales transactions while developing and maintaining a portfolio of landlord and tenant relationships.
- Secured residential rental and sales mandates through prospecting, referrals and relationship management.
- Conducted rental market assessments and provided pricing recommendations to landlords.
- Managed the rental process from property marketing and tenant sourcing through to lease conclusion.
- Conducted tenant screening and handled FICA and lease compliance requirements.
- Prepared and administered lease agreements and managed lease renewals.
- Coordinated property viewings, tenant applications and landlord approvals.
- Managed landlord and tenant communication throughout the rental lifecycle.
- Negotiated rental terms and resolved landlord and tenant concerns.
- Monitored vacancies and implemented strategies to reduce vacancy periods.
- Marketed properties across multiple advertising platforms to maximise exposure and tenant enquiries.
- Maintained accurate property, tenant and lease records.
PORTFOLIO MANAGER - Rovalle Estates - Cape Town
(2013 - 2018)
Managed a portfolio of 400+ long-term residential rental properties, overseeing the full property and lease lifecycle and acting as the primary point of contact for landlords and tenants.
- Managed a portfolio of 400+ residential rental properties across the full lease lifecycle.
- Oversaw tenant placement, lease administration, renewals, inspections and lease compliance.
- Maintained strong and professional relationships with landlords and tenants.
- Conducted property inspections and monitored property condition and maintenance requirements.
- Coordinated maintenance requests and contractors to ensure issues were addressed efficiently.
- Managed tenant queries, complaints and disputes, facilitating practical resolutions where required.
- Monitored rental payments and managed arrears and outstanding accounts.
- Communicated property performance, tenant matters, maintenance requirements and property condition to landlords.
- Assisted landlords with rental pricing and vacancy reduction strategies.
- Implemented tenant retention initiatives to minimise turnover and maintain occupancy.
- Ensured properties remained compliant with lease requirements and relevant property management procedures.
- Managed a high-volume portfolio while maintaining accurate records and consistent communication.
- Worked closely with internal teams, tenants, landlords and service providers to ensure effective portfolio operations.
DIRECTOR – PART-TIME - Boost Photography (Pty) Ltd
(2018 - 2023)
Managed the operations and commercial activities of a property-focused photography business serving the residential property market.
- Managed day-to-day business operations, finances and administration.
- Developed client acquisition and retention strategies.
- Managed client relationships and service delivery.
- Developed marketing strategies and strengthened brand positioning.
- Provided professional property photography to improve listing presentation and property marketing.
- Managed scheduling, client requirements and operational workflows.
- Developed an understanding of how professional property presentation contributes to rental demand and vacancy reduction.
REGIONAL SALES MANAGER - Windscreen Direct - Gauteng
(2013 - 2013)
- Managed regional business development and client relationships.
- Negotiated commercial contracts and expanded the client network.
- Managed regional sales activity and performance against targets.
- Developed and maintained key stakeholder relationships.
KEY ACCOUNT MANAGER / SALES REPRESENTATIVE - Glasfit
(2008 - 2013)
- Managed national insurance and underwriting accounts.
- Oversaw performance across 100+ branches.
- Built and maintained broker and corporate relationships.
- Supported junior sales representatives and branch teams.
- Resolved operational and account-related challenges.
- Managed key accounts and exceeded sales targets.
INTERNAL SALES CONSULTANT - Select (Pty) Ltd
(2005 - 2008)
- Managed customer accounts and sales enquiries.
- Prepared quotations, tenders and orders.
- Conducted market research and identified business opportunities.
- Provided product and technical support to clients.
