Ryno Botes

I am a technical problem solver with a design mindset that have been creating, implementing and improving business processes my whole career.

A qualified Six Sigma Green Belt that is passionate about fostering collaboration by establishing accountability and what role it can play on all levels of an organization.

In order to challenge myself I also started functional UI/UX experience for tools and services.

I love designing functional and meaningful solutions that add the right value, and solves the RIGHT problem.

Senior Business Process Analyst - TOMTOM PTY LTD

Jan 2018 - July 2022

Working in the software service industry there is a direct correlation between a high quality product and our customer satisfaction.

• Trusted consultant for projects that guide the team in making the right choices to maximize success for the project and the customer.
• Analyze requirements to design smart solutions based on multiple interacting systems related to data processing.
• Capture, understand and prioritize stakeholder requirements for both current and future process states.
• Manage customer expectations and help them translate their vision into a sound project backlog.

Jan 2015 - Dec 2017

Data visualization and process monitoring is a big and important part of the web applications that I worked on.

• Contribute to the design/modelling of organization-wide process projects impacting multiple business units
• Ensure business processes risks are known, documented and mitigated.
• Creation of workflows, wireframes and documentation to support the the business as well as engineering teams.
• Interactive dashboards to allow simple consolidation and visualization of data and processes

JAn 2018 - Oct 2021

Acting Lead designer for all the internal web tools and applications developed within the source material data processing unit

• Web Application for cataloguing of spatial data with 100s of users daily
• Custom designed interactive web and PowerBI dashboards to allow simple consolidation and visualization of data and processes.
• Interfaced with users, maintaining a 90% user satisfaction
• Regular deployment management that should never allow more than 5% unplanned downtime
• Initiated Event Storming methodologies as way to improve collaboration between UI designers and Software Engineers

Jan 2015 - Oct 2018

Implement agile methodologies in our existing software development team. Converted an existing software team into fully agile using primarily Kanban principles.

• Remote Scrum Master to Software Engineer Team in India
• Implemented Kanban principles with the focus on more predictable output and reduced friction during development cycles

Qualified Six Sigma Green Belt