Saaligah Abrahams

BACK OFFICE ADMINISTRATOR

Cape Town, City of Cape TownMember since 25 January 2023

Office administrationData capturingAdministrative supportProblem-SolvingEmail managementMicrosoft Office Suite (Word, Excel, PowerPoint, Outlook)Customer serviceOmni (software application)

About

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I have the willingness to take on added responsibilities to meet team goals.

Experience

BACK OFFICE ADMINISTRATOR - Sigma Connected

(2025-09)

Handle high volumes of inbound and outbound email communication with accuracy and professionalism
Resolve customer queries by researching information and providing clear, timely responses
Log and track all interactions on the CRM system to ensure accurate records
Meet daily productivity targets and quality assurance requirements
Process account updates, requests, and internal documentation

ADMINISTRATIVE ASSISTANT - Argon Steel Head Office

(2024-04 - 2025-08)

Maintain and organize administrative systems and procedures
ensure accurate and timely data entry and record keeping
assist managing office operations, including correspondence, filing, and scheduling
collaborate with team members to support various administrative tasks as needed

COLLECTIONS AGENT - Sigma Connected

(2022-04 - 2023-05)

Providing debtors with guidance in resolving their outstanding debt
Monitoring the amount paid off by debtors and making sure it's to an agreed level
Informing debtors about the status of their accounts
Terminating accounts
Updating accounts with notes
Notifying debtors of any contractual or administrative changes to their accounts

RECEPTIONIST / ADMINISTRATOR - Aloe Medical Practice

(2019-12 - 2022-04)

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Promoted maintenance of professional and courteous customer interactions across reception personnel
Answered incoming calls, directing clients to individuals addressing specific needs
Took delivery of packages and documents