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Samkelo Mabongi

Samkelo Mabongi

I have experience in customer service, allocating payments, internal auditor and currently studying Law

Talent
Johannesburg Metropolitan AreaMember since April 23, 2026
Active listeningCommunicationComputerConflict resolutionCritical thinkingCustomer ServiceDecision-makingInterpersonal communicationMS OfficeProblem solvingSelf disciplineSelf motivatedTeamworkTime managementAnalytical skills
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Active listeningCommunicationComputerConflict resolutionCritical thinking

About

Looking for an exciting and dynamic role where I can utilize my skills and experience to drive tangible results. Passionate about joining an organization that fosters a culture of innovation, continuous learning, and personal growth.

Experience

Debt Collector at Pienaar Sithole and Associates (2014-09 – 2016-03)

Collecting On Outstanding Debts

  • Collecting On Outstanding Debts

Debt Collector at VVM (2018-01 – 2018-08)

Collecting On Outstanding Debt

  • Collecting On Outstanding Debt

Customer Service Agent at VVM (2018-08 – 2023-11)

Assisting clients with their queries

  • Assisting clients with their queries

Allocations Administrator at VVM (2023-11 – Present)

Allocating payments on clients accounts

  • Allocating payments on clients accounts

Education

Diploma in Human Resources Management – Pc Training And business College (2011-02 – 2013-05)

International Certificate in Contact Centre Services – Cornerstone Supreme (2013-12 – 2014-04)

Certificate in Contact Center Support Level 2 – Services SETA (2018-02 – 2019-03)

Certificate in Contact Center Operations Level 4 – Services SETA (2020-02 – 2021-05)

Diploma in Law – Unisa (2024-03)

Skills

I have experience in customer serviceallocating paymentsinternal auditor and currently studying Law

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