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Sandra Jeka

Sandra Jeka

Call Center Manager

Talent
Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since April 29, 2025
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About

With over ten years of experience in Customer Service Management, Human Resources Management, Project Management, Procurement and Administration, I possess a comprehensive background in managing diverse responsibilities. My proficiency in various systems, including CRM, SAP, Microsoft Office Dynamics 365, Sage and Pastel enables me to efficiently execute duties. Throughout my career, I have developed a robust professional foundation by consistently:

  • Honoring commitments to customers
  • Taking ownership of responsibilities • Meeting deadlines
  • Solving problems to achieve organizational objectives
  • Collaborating with teams
  • Supervising and training colleagues with fairness and equality

I excel under pressure, maintaining composure and delivering results in high-stress environments.

Experience

With over ten years of experience in Customer Service Management, Human Resources Management, Project Management, Procurement and Administration, I possess a comprehensive background in managing diverse responsibilities. My proficiency in various systems, including CRM, SAP, Microsoft Office Dynamics 365, Sage and Pastel enables me to efficiently execute duties. Throughout my career, I have developed a robust professional foundation by consistently:

  • Honoring commitments to customers • Taking ownership of responsibilities • Meeting deadlines • Solving problems to achieve organizational objectives • Collaborating with teams • Supervising and training colleagues with fairness and equality I excel under pressure, maintaining composure and delivering results in high-stress environments.

Education

Bachelor in Business Administration

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