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Sandra Lovemore

Communication Center Operator

Talent
17235 Langeberg Street, Kagiso Ext 12, Mogale City, 1754Member since September 14, 2026
Psychological assessmentsCrisis interventionVirtual counsellingGroup therapyEmergency trauma debriefingPsychosocial supportCAD systemStrong communication and interpersonal skillsEmpathyActive listeningNon-judgmental approachOffice administration
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Psychological assessmentsCrisis interventionVirtual counsellingGroup therapyEmergency trauma debriefing

About

Counselling Psychology graduate with HPCSA and ASCHP accreditation, holding a Life Coach certificate. Experienced in providing professional counselling services, psychological assessments, crisis intervention, and telephonic/virtual counselling. Multilingual professional with strong communication and interpersonal skills, empathy, active listening, and a non-judgmental approach.

Currently working with Gauteng Emergency Medical Services as Communication Center Operator with experience in emergency response coordination and psychosocial support.

Experience

Communication Center Operator - Gauteng Emergency Medical Services

(2007-11)

Managing emergency medical calls and coordinating emergency response services while providing telephonic and virtual counselling support.

  • Call take of all emergency medical calls
  • Capture of all emergency medical call on CAD system
  • Configure all emergency vehicle on CAD system
  • Prioritize and dispatch emergency vehicle to scene
  • Compile report and conduct research
  • Report to the in line Supervisor and Manager
  • Adhere with all the control room Sop and operational Sop
  • Compile all the emergency reports
  • Provide telephonic and virtual counselling and psychosocial support
  • Conduct emergency trauma debriefing

Counsellor - Ndinemi Counselling Pty ltd

Providing professional counselling services to individuals, groups, and organizations, promoting mental health and wellbeing.

  • Conduct assessments and diagnoses
  • Develop and implement treatment plans
  • Provide individual and group therapy sessions
  • Maintain accurate records and reports
  • Collaborate with healthcare professionals
  • Stay updated on best practices and research

Intern (Counsellor) - Kliptown Youth Program (KYP)

(2022-02)

Providing assessments, interventions and counselling services for children and adolescents on a voluntary basis, addressing a wide range of educational and psychological needs.

  • Provide assessments, interventions and counselling services for children and adolescents addressing a wide range of educational and psychological needs
  • Responsible for providing conducting comprehensive psychological evaluations
  • Develop and implement tailored intervention plans, supporting students and families with special educational needs
  • Collaborate with educators and multidisciplinary teams to promote mental, emotional and academic wellbeing

Education

Degree - Counselling Psychology - Unisa (2025)

Certificate - Life Coach - Academy of York (2022)

Course - Basic ambulance Course - De Vries Ambulance Academy (2005)

Grade 12 - Ltt Murunwa Private school (2004)

Skills

Communication Center Operator

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