Sanele Mncube

Organised and detail-oriented graduate with a BA in Community Development and Leadership and practical experience across administration, operations, customer service, financial administration, data management, and programme support. Experienced in coordinating activities, maintaining accurate records, handling financial and stock information, supporting stakeholders, and supervising teams. Seeking opportunities in administration, operations, client services, and programme coordination.

Internship - Matlhogonolo Community Outreach Centre

(2025-01 - 2025-12)

• Provided administrative and programme support for organisational activities, ensuring accurate documentation and maintenance of programme records.
• Captured and maintained participant, activity and programme information for monitoring and reporting purposes.
• Maintained attendance registers, participant records, activity records and supporting documentation.
• Assisted with preparing programme feedback, reports, statistics and other administrative documentation.
• Coordinated workshops, educational sessions, home visits, outreach activities and other scheduled activities.
• Communicated with stakeholders and participants, provided information and supported appropriate follow-up.
• Assisted with surveys and information-gathering activities to support organisational planning and decision-making.
• Organised information obtained through community mapping, asset mapping and SWOT analysis.
• Supported the planning and implementation of organisational initiatives, including activity scheduling and stakeholder coordination.
• Worked across multiple activities and deadlines while maintaining accurate records, confidentiality and professional standards.
• Built effective working relationships with stakeholders and contributed to the smooth delivery of programme activities.
• Applied strong communication, presentation, organisational and interpersonal skills when dealing with different stakeholders.

Supervisor/ Part Time Manager - Budapest cocktail bar

(2023-01 - 2025-12)

• Managed day-to-day administrative, financial and operational activities within a fast-paced business environment.
• Performed daily cash handling, cash-ups, reconciliations, employee cash-outs and payment settlements.
• Recorded, verified and reported daily sales revenue and financial transactions to management.
• Maintained accurate financial records and supporting documentation for business transactions.
• Monitored cash movements, investigated discrepancies and reported variances identified during reconciliations.
• Prepared daily financial and operational reports covering revenue, cash received, payments and outstanding amounts.
• Processed employee payments and ensured cash-outs and settlements were accurately calculated and recorded.
• Managed stock receiving, stock movements and stock-out processes while maintaining accurate inventory records.
• Monitored stock levels and communicated replenishment requirements to management.
• Assisted with tracking business expenses and recording payment obligations.
• Maintained organised financial, stock and administrative records for management and operational purposes.
• Supervised employees and coordinated daily activities to ensure compliance with established procedures.
• Handled customer queries and complaints professionally and worked to resolve issues effectively.
• Maintained positive customer relationships while supporting efficient day-to-day operations.
• Performed multiple administrative, financial, customer service and operational responsibilities while maintaining accuracy and confidentiality.

Grade 12 - Impoqabulungu Secondary School (2018-01 - 2022-12)

BA - Community Development and Leadership - University of Johannesburg (2023-01 - 2025-12)