Sanet Pellew

Dynamic Office Manager and Executive Personal Assistant with over 20 years of experience providing exceptional support to executives and leadership teams in the financial services, mining, and professional services sectors across South Africa and the UK. Recognized for discretion, reliability, and outstanding organizational skills, consistently delivering high-quality assistance in fast-paced environments. I am detail-oriented, discreet, and able to work independently while contributing effectively to a high-performing team.

Proficient in managing complex diaries, travel arrangements, office operations, events, projects, and stakeholder relationships, fostering trusted partnerships with senior leaders. Committed to enhancing productivity and efficiency through strategic planning and proactive problem-solving, driving success in optimizing service quality across diverse settings.

I'm passionate about the outdoors and staying fit. I enjoy both road and trail running, love mountain biking, and I'm always eager to embrace new adventures and experiences. Beyond fitness, I find joy in gardening, reading, and exploring the world through travel.

Office Manager & Personal Assistant to Regional Head Banking, Winelands Head & Branch Wealth Manager at INVESTEC (2021-07 – 2026-02)

• Full office management including facilities coordination, parking allocations, supplier payments, rentals, and stock control
• Executive diary and email management for three senior leaders with challenging and complex schedules
• Planning and coordination of internal and client meetings, events, and offsites
• Coordinating board meetings when executives from Head Office hold their Manco sessions at our branch
• End-to-end management of staff events and internal celebrations
• Local and international travel arrangements
• Preparation of executive presentations, reports, and professional documentation
• Expense claim processing for executives
• Coordination of Winelands golf events (logistics, invoicing, branding, client gifts)
• Partnering with Marketing on client lists, events, and integration initiatives
• Filing, data management, and ad-hoc reception support
• Coordinating meetings between distinguished banking clients and senior leadership
• Coordinating with tea ladies, cleaners, and reception to deliver exceptional client care, ensuring top-quality service and refreshments during visits
• Organising corporate and special gifts, along with floral arrangements, to ensure clients feel valued and appreciated

Personal Assistant – Head of Private Bank IT / Wealth & Investment IT at INVESTEC (2014-08 – 2021-06)

• Executive diary management and minute taking
• Travel coordination for executives and leadership teams
• Office moves and workspace coordination
• Staff support including stationery, catering, celebrations, and vouchers
• Planning quarterly functions, team-building events, and offsites
• Project administration support for W&I IT teams

Personal Assistant – Head of Central Service IT at INVESTEC (2013-11 – 2014-07)

• Diary and meeting coordination (local and international)
• Administrative support to Risk IT and CS IT teams (±104 staff)
• Leave tracking and hardware asset management
• Coordination of training, functions, and staff events
• Minute taking for management and steering committee meetings
• Joiners and leavers coordination with HR and Facilities

Personal Assistant – Project & Risk Leadership at INVESTEC (Contract) (2013-02 – 2013-11)

• Executive diary and meeting coordination
• Administrative support to programme and project teams
• Travel arrangements and video conferencing
• Leave, asset register, and expense processing

Personal Assistant – Regional General Manager (Africa) at MRM Mining Services Ltd / Runge (SA) (2011-06 – 2012-11)

• Diary management of Regional Manager of South Africa
• Proposal and tender documentation coordination and quality assurance
• Salesforce administration and monthly board reporting
• Executive diary and international travel management
• Office relocation support

Transaction Coordinator & Office Manager at BATSALANI MANAGEMENT (PTY) LTD (SA) (2007-04 – 2011-05)

• Diary management of CEO/Founder
• Deal and client coordination across multiple transactions
• Due diligence support with legal, finance, and funding partners
• Preparation of legal, commercial, and presentation documents
• Driving organisational efficiency through executive support and project management excellence
• Office management including HR administration, recruitment support, training coordination, and facilities management
• Ensuring CEO and senior leadership receives timely support through proactive management of global schedules [UK, UAE and SA]
• Overseeing Front Office / Reception - Efficiently manage reception by ensuring the welcoming of visitors, handling sign-ins, coordinating services, and maintaining a professional environment
• Collaborating with the cleaning team to keep offices and meeting rooms spotless, creating a welcoming and comfortable environment for clients

Personal Assistant, Legal Secretary, and Office Administration Roles at Temporary Roles, London (1997 – 2006)

Companies: ABN AMRO Private Clients, Royal London Asset Management, Metropolitan Housing Trust, and leading UK law firms.

• Diary support
• Travel arrangements [UK and USA]
• Board reporting
• HR administration
• Reception
• Compliance/legal team support
• Office administration

Matric – Voortrekker High School

Diploma in Travel & Tourism – Damelin College

Certificate in Personnel Practice – Kingston College

Diplomas in Business Studies & ABE – City of London College