SAP ERP Business Analyst - Umgeni Water
(2015-05)
SAP HCM (PA, OM, Time Management, ESS, MSS, LSO, PM and ER)
- Maintenance, configuration and support of SAP HCM modules.
- Assist in the unit testing of developed solution; reviewing technical specifications, conducting integration testing as appropriate across ERP process, including assisting in the development of test scripts.
- Experience In implementation of full lifecycle in SAP project including support of delivered solutions.
- Preparation of the Business Blueprint
- Creation of functional specification documents for routine business change and enhancement
- Involved in configurations and make the necessary changes in system during change requests.
- Provide support to data migration and conversion from legacy to SAP HCM in core ECC6.
- Working on SAP HCM master data and infotype based authorizations including personnel number check and context authorization objects.
- Maintenance of relevant tables
- Extensively working with the business (client) to facilitate User Acceptance testing.
- Analyze and identify the root cause of system issue
- Analyze client requirements, perform gap analysis to configure SAP HR for the organization
- Working on time and attendance, leave management, provided after hour support
- Creation of the Enterprise Structure (Personnel Areas and Personnel Sub areas) and Personnel Structure (Employee Group and Employee Sub Group).
- Design mass upload templates to execute SAP HCM transaction codes for massive reorganization and data clean-up for the project.
- Configuration of personnel actions (Hiring, Promotion, Termination etc.)
- Configuration of daily work schedule and defined work schedule rule.
- Working on the entire OM structure for the organization starting with the organizational units, positions, jobs, cost centers and the relationships between various objects.
- Providing end user training
- Through all configurations and enhancement processes, I guarantee adherence to standard procedures and ensure that all enhancements align with company policies.
- ESS/MSS support
- Workflow approvals on working time.
- Personal information
- CATS
- Career and succession planning
- Attachments
- Submission of leave
- Leave approvals.
- HIRS
- Standard reports
- Ad Hoc Query Reports
IT Graduate – Business System - EThekwini Water and Sanitation
(2015-01 - 2015-05)
- SQL Database design and management.
- Faultman System Support
- Microsoft SharePoint Administration
- SharePoint user training
Call Center Agent - Telkom
(2014-02 - 2014-12)
- Handling all Inbound customer calls
- Troubleshooting customer Devices remotely
- Complete call logs and reports
- Evaluate Customer problems and provide proper resolution.
IT Technician - Tourism KwaZulu Natal
(2013-01 - 2014-02)
- Desktop Support (Windows 7, windows 10, Office).
- SAP GUI Installation
- SAP Support (FI and MM)
- Terminal servers.
- Domains, simple networking, file sharing, network permissions and printers.
- Virus prevention and removal
- Server administration (Server 2008).
- Active Directory & Exchange and an ability to create manage & delete users.
- Receive and handle any faults reported
- Provide IT assistance to all departments.
- Ordering of printer toners and keeping an up-to-date expenditure list of all printer toners
- Maintenance of all IT hardware
- Keeping note of all support calls on the ticket logging system (Spice works)
- LAN/WAN Administration
- Setting up 3G for users
- Upgrading of workstations
