Young Graduate with Excellent customer service
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Experienced Support Technician with a demonstrated history of working in the insurance industry. Skilled in Microsoft Office, Interpersonal Skills, Organization Skills, Customer Service, and Problem Solving. Strong information technology professional with a Diploma in Information Technology focused on user support services from Nelson Mandela University.
Serving as a first line of support for telephone and network infrastructure issues
Manage IT requests and incidents
Manage and update IT assets registry