Shandre Fairbairn

Dedicated office, project, and operations professional with over 10 years of experience in administration, finance, compliance, and team coordination. Proven ability to manage workflows, budgets, and stakeholder relationships across multiple departments. Skilled in streamlining processes, maintaining accurate documentation, and delivering efficient business support in dynamic, high-paced environments. Strong communicator with a hands-on approach to problem solving and organisational management.

Practice Manager - The Cosmetic & Dental Emporium

(2025-02)

• Led operational efficiency initiatives, resulting in streamlined workflows and enhanced staff productivity.
• Implemented patient management systems, improving appointment scheduling and reducing patient wait times.
• Developed training programs for staff, fostering skill enhancement and ensuring compliance with industry standards.
• Managed financial operations, optimizing budget allocation and improving overall resource utilization.

Operations & Finance Coordinator - Aiko Group

(2023-12 - 2024-10)

• Implemented efficiency and cost-saving initiatives that improved workflow accuracy.
• Managed financial administration including order tracking, cost reports, and budget updates.
• Supervised team schedules and maintained operational performance documentation.
• Provided administrative support to management, ensuring smooth project delivery.

Project Coordinator - TLN Human Performance Systems

(2021-06 - 2023-04)

• Managed project compliance, audits, and accreditation with SETAs, SAQA, and QCTO.
• Coordinated training logistics including enrolments, venues, facilitators, and certification.
• Maintained learner and client databases, ensuring accurate records and reporting.
• Acted as liaison between the company, clients, and industry regulatory bodies.
• Coordinated project timelines and deliverables to ensure on-time completion of initiatives.
• Facilitated communication among cross-functional teams to enhance collaboration and project alignment.
• Developed and maintained project documentation, streamlining reporting processes and improving accuracy.
• Monitored project progress and identified risks, implementing solutions to mitigate delays.

Finance Administrator & Office Manager - BBB Architects (Pty) Ltd

(2018-09 - 2021-06)

• Oversaw financial administration: invoicing, reconciliations, cash flow, and VAT reports.
• Managed petty cash, reimbursements, supplier payments, and insurance renewals.
• Ensured efficient office operations, vendor coordination, and documentation management.

Learning Coordinator | PA | Bookkeeper - TLN Human Performance Systems (Pty) Ltd

(2012-08 - 2017-12)

• Managed learner administration and quality assurance for training programs.
• Provided PA support to senior management including scheduling and correspondence.
• Processed bookkeeping functions: reconciliations, journals, invoicing, and payroll.
• Developed and implemented training programs to enhance staff performance and engagement.
• Coordinated learning sessions utilizing diverse educational tools and methodologies for effective knowledge transfer.
• Managed and maintained accurate financial records, ensuring compliance with internal policies and regulations.
• Streamlined bookkeeping processes, resulting in improved accuracy and reduced processing time.

Office Administrator - Creo Designs

Front Office Administrator - Crabtree & Evelyn

Receptionist/Office Assistant - Ivan Moskoff Financials

Delivered full-spectrum office administration, reception, and bookkeeping support.

Certificate - Bookkeeping to Trial Balance - Centre for Management Development (2015-01 - 2015-01)

Access Programme - BConsumer Science: Food & Nutrition - UNISA (2010-01 - 2010-01)

Certificate - Business & Computing Skills - Damelin College (2006-01 - 2006-01)

National Senior Certificate - Protea College (2004-01 - 2004-01)