Shané Nel
Insurance Professional
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About
I am a dedicated Insurance Administrator experienced in personal, commercial, and mechanical warranty claims. Strong organisational skills, accuracy, client service, and the ability to manage high-volume workloads. In addition to claims expertise, I have experience with policy amendments, preparing quotations, determining premiums, and checking claims history—responsibilities that align closely with underwriting functions and demonstrate my ability to contribute effectively in this area.
Experience
Claims Administrator at General Risk Administrators (2023-03 – 2026-03)
Fast-track claims processing, conducted digital assessments on mechanical warranty claims, managed switchboard operations, and provided administrative support. Client communication, workflow management using Excel and internal systems.
- Fast-track claims processing
- Conducted digital assessments on mechanical warranty claims
- Managed switchboard operations
- Provided administrative support
- Client communication
- Workflow management using Excel and internal systems
Insurance Representative (Progressed from Junior Administrator) at Nexbel (Pty) Ltd t/a Short Term Brokers (2018-10 – 2023-03)
Claims processing, policy amendments and administration, client support, policy quotations, cancellations, documentation accuracy and compliance.
- Claims processing
- Policy amendments and administration
- Client support
- Policy quotations
- Cancellations
- Documentation accuracy and compliance
Student Data-Capturer at PCE Accountants (2018-09 – 2018-10)
Processing of data into accounting systems.
- Processing of data into accounting systems
Education
Grade 12 (Matric) - Secondary Education – Hoërskool Montana (2015)
Higher Certificate in Short Term Insurance (NQF 5) – Milpark (2021-01 – 2022-06)
Regulatory Exam (RE5) - Regulatory Compliance – Moonstone (2020 – 2020)
