COD Clerk - Masterparts - Cape Town, Western Cape
(2025-12)
Manages the financial and administrative processes for Parts or goods where payment is collected upon delivery.
- Receiving and logging cash, checks, or card slips returned by delivery drivers or Customers.
- Depositing daily takings and administering petty cash.
- Fielding queries from clients regarding their delivery payments, issuing receipts, or handling invoice disputes.
- Tracking down missing payments, investigating cash shortages or overages, and coordinating with the head office or other departments to resolve issues etc.
Admin Clerk/Receptionist - PARTNERS HAIR DESIGN - Cape Town, Western Cape
(2021-03 - 2025-11)
- Operated the switchboard
- Made sure clients are booked for the training academy so that stylists can get regular training as needed
- Took payments on a daily
- Communicate with clients via telephone and email and face to face
- Made sure the reports are done on time
- Registers are accurate
- Assisted in online when needed
- Stock taking on a weekly etc.
Customer Service Consultant - Capita South Africa - Cape Town, Western Cape
(2018-01 - 2021-02)
- Assisted UK clients with booking flights
- Made sure customers were booked for the correct flight
- Made sure the food that was served was the correct meals as requested by customer.
Senior Consultant - Webhelp (Shopdirect UK) - Cape Town, Western Cape
(2017-01 - 2017-12)
- Assisted UK clients with online shopping
- Sent out statements on a monthly and explain it to the customer if there was a misunderstanding.
- Made sure the service the customer received was outstanding.
