Sheridene Springhall
Support Administrator
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About
Buyer, Contract/Sales Administrator, Procurement, and Warehouse Supervisor.
Due to my studies in Administration, ISO, and Procurement & Supply Chain Management, I have acquired extensive knowledge in this field.
A professional with over 20 years of experience, having held positions in contract/procurement/sales/warehousing management.
Administration, contractual claims, dispute resolution, change order and variation management, SHEQ, quantity surveying, and cost control.
Lead customer service and support team members with strong winning attitudes, a customer-focused approach, and a drive to see things through to completion to improve the productivity and performance of the business.
I am a multi-skilled individual with strong talents in strategic analysis and planning, along with a genuine passion for excellence.
Experience
Manage business administration and coordination to ensure the department runs smoothly.
Overseeing employee scheduling: installations and services.
Monitoring projects, inspecting equipment, and ensuring that all deadlines are met.
Working closely with junior operations coordinators and management.
Receipt, processing, and management of contracts and once-off services.
Generating Capex, ordering consumables, equipment, PPE, and stationery.
Capturing of assets, and staff expense claim forms.
Assist Manager with administrative tasks.
Investigating and resolving account queries, annual price increases, credit notes, debit notes, reductions, and terminations.
Responsible for month-end reports.
Provide support to the sales department, answering phones, scheduling meetings, and arranging travel and accommodation.
Following up with clients regarding orders and delivery.
Generating invoices.
Education
Damelin Braamfontein
2011 - 2012 Procurement & Supply Chain Management
TIQMS
2011 - Internal Auditor ISO 19011:2002
TIQMS
2011 - Quality Management System ISO 9001:2008
The Make-Up Studio
2008 - Professional Make-Up Artist
Havatech
2006 - Computer Literacy & Office Administration
Vorentoe High School
2003 - National Senior Certificate
