Sherry-Ann Britow

Experienced Office Administrator with strong administrative and customer service skills. Highly organised, detail-oriented, and proficient in managing office operations, billing and record-keeping while ensuring accuracy and efficiency.

Office Administrator/Debtors Clerk at Tytec Group (2013-04 – Present)

• Managing daily office administration and ensuring smooth office operations.
• Processing customer invoices, statements, and credit notes.
• Capturing billing information on the BPO system.
• Reconciling accounts and following up on outstanding payments.
• Handling supplier invoices and processing payments.
• Assisting customers with billing queries and account reconciliations.
• Monitoring meter readings and ensuring accurate invoicing.
• Preparing reports and maintaining accurate financial and administrative records.
• Providing general administrative support to management and other departments.
• Working with accounting and office systems, including Sage 100 Evolution and Microsoft Office.

Office Administrator/Unit Manager at Empact Group (2013-04 – 2025-08-31)

Company Overview: I&J Trawling

• All in-house bookkeeping to maintain the efficient running of I&J vessels at sea.
• Processing invoices, requesting credit notes from suppliers and transfer notes
• Petty cash vouchers and maintaining cash float of (R2000.00)
• Stock capturing and monitoring stock trends, assisting with stock ordering when required
• Co-ordinating and submitting all monthly client recharges, client accounts and backups, ensuring accurate billing
• Monitoring cost prices and updating prices in regards to our resale facilities on board
• Controlling the cost and turnover on a central control account
• Analysing the monthly reports and providing detailed feedback to our Head Office in JHB
• Controlling the financial information in regards to vessel performances
• Monthly Trading Analysis (Profit and Loss analysis)
• Monthly Client accounts and statement
• Remittances for all payments received
• Monthly Salary and wage variation and assisting with salary queries when needed
• Packing and recording on internal and external mailbags
• Courses attended at Compass Group SA- Worksmart and Payroll Training
• Handled confidential documents with discretion to protect sensitive information.
• Managed daily office operations and administrative support for the department to maintain efficiency.
• Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.

Financial/Office Administrator at Compass Group SA (2012-02 – 2013-10)

Company Overview: Facilities Company at Chevron Refinery

• Maintenance Procedures: Loading & closing off or works request into Agility
• Distributing work daily to maintenance team
• Following up on jobs ensuring stock is bought when needed
• Arranging of contractors to come onsite if needed
• Finances: Compile purchase orders and file with request, quotes and approvals
• Bookkeeping( Processing invoices, compiling clients invoice and balancing of books at month end)
• Administrator duties: Arranging of site access and inductions when required
• Compiling of sited access documents
• Courier Services
• Placing stationary orders
• Ordering and issuing of PPE
• Keeping track of meetings, taking minutes and distributing to relevant parties
• HR duties: Compiling daily attendance registers and overtime worked
• Compiling of monthly timesheets and submissions
• Logging calls with salaries or payroll queries
• Keeping staff leave/sick leave roster up to date
• HSE duties: Making sure Toolbox talks are sent out to all departments on a weekly basis
• Sending out daily notices to all departments to discuss with staff

Admin Clerk (Grade 2) at Total Client Services (TCS) (2006-04 – 2009-01)

Company Overview: Traffic

• Answering telephones, assisting clients with queries
• Telephone Etiquette
• Enquiries for traffic fines
• Data Capturing
• Administration/Typing/Filling
• Internet & E-Mail
• Call Centre
• Processing of traffic fines
• Posting off traffic fines

Receptionist at Trapeace (2004-01 – 2005-01)

Company Overview: Traffic

• Switchboard
• Performing administrative functions
• Answering telephone calls
• Responding to incoming mail and conducting searches via internet
• Maintaining an effective filing system
• Enquiries for traffic fines
• Data Capturing
• Processing of traffic fines

Matric – Strandfontein High School (2000)

Diploma in Advance Reception/Secretarial – CAD Training Centre (2002-09)