Sikho Hlangu

Energetic and reliable individual with Cashier experience, Retail Readiness and Business Management training. Seeking to contribute to a fast-paced retail environment through accurate till operation, excellent customer service, and strong teamwork.

Cashier at Shoprite Margate (2026-02-23 – Present)

Processes customer payments, handles cash and card transactions, operates point-of-sale (POS) systems, and provides excellent customer service by greeting guests, answering questions, and resolving complaints. Responsible for balancing cash drawers, processing returns, and maintaining a clean checkout area.

Retail Readiness Programme Trainee at Checkers Margate (2025-09 – 2025-10)

• Ensure customer service, respond to customer feedback and resolve issues
• Maintain and update visual displays and merchandising strategies
• Ensure the store is clean, well maintained, and compliant with safety and security standards
• Store operations procedure

Business Management Intern at MNK TECHNOLOGIES (2023-08 – 2025-08)

• Technical Support: Provided technical assistance to customers with computer and internet-related issues, ensuring prompt resolution and customer satisfaction
• Customer Service: Developed strong relationships with customers, addressing their queries, and providing excellent service to ensure repeat business and positive word-of-mouth
• Computer Maintenance: Performed routine maintenance tasks on computers, printers, and other equipment to ensure optimal performance

Grade 12 – Mlonde High school (2020)

Diploma in Business Management – Esayidi Tvet College (2025)

Certificate in Small Business Manager/ Owner (Customer Care) – MSC Enterprise Solutions (2025)

Certificate in Life skills course – Mrp foundation Jumpstart (2026)